Robotic Mower Fleet Manager

Ryan Lawn & Tree Inc•Omaha, NE

About The Position

Are you a proactive problem-solver with a passion for lawn care and a commitment to exceptional customer service? RYAN Lawn and Tree is looking for a dedicated Robotic Mower Fleet Lead to join our innovative team. This role is perfect for someone who excels at managing a route independently, utilizes cutting-edge technology, and maintains the highest standards of landscape quality. Position Summary The Robotic Mower Fleet Lead is responsible for managing, deploying, and maintaining a fleet of autonomous robotic mowers across multiple properties. This role blends technology, field operations, and outdoor work, serving as the primary owner of robotic mowing performance, uptime, and safety. The ideal candidate has a technical or IT background and prefers hands-on, outdoor problem-solving over a desk-only role.

Requirements

Background in IT, systems administration, technical support, networking, or similar technical field
Strong troubleshooting and problem-solving skills
Experience working with software platforms, mobile apps, and connected devices (IoT preferred)
Ability to work independently in field-based environments
Strong communication skills with both technical and non-technical teams
Comfortable documenting processes and creating SOPs
Willingness to work outdoors in varying weather conditions
Comfortable working alone for extended periods
Willingness to be on-call for critical system alerts or outages as needed
Strong attention to safety and risk management
Valid driver’s license and clean driving record

Nice To Haves

Familiarity with GPS, RTK, wireless networks, or autonomous equipment is a plus.

Responsibilities

Manage daily operation, deployment, and performance of a robotic mower fleet
Configure mower software, GPS boundaries, RTK systems, docking stations, and geofencing
Monitor system dashboards, alerts, and error logs; respond to issues and outages
Troubleshoot hardware, software, connectivity, and firmware issues in the field
Perform site evaluations to assess terrain, obstacles, and signal quality
Coordinate maintenance, repairs, and seasonal adjustments
Develop and maintain documentation, SOPs, and operating standards
Train and support field staff interacting with robotic mowing systems
Ensure safe operation around pedestrians, traffic, and client environments
Act as the primary point of contact for robotic mower vendors and internal teams