Road Office Manager

Saline County•Benton, AR

5d•Onsite

About The Position

This position is responsible for the administrative and financial management of this department, handling tasks like payroll and customer service for answering and logging complaints from the public as well as record keeping while also coordinating with field staff. Key responsibilities include but are not limited to answering the phone, managing office operations, ensuring compliance with county policies and serve as the initial point of contract for public inquiries and inter-departmental coordination. The position requires strong communication skills both written and oral, ability to research, organizational and computer skills as well as a high level of confidentiality and discretion.

Requirements

High school diploma or GED with knowledge of a specialized field (however acquired), such as bookkeeping, accounting or office administrative plus 6 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience. Management does not necessarily mean the management or supervision of people can also be related to project management or project coordination along with office operations management.
Mastery: Database
Advanced: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

Responsibilities

The initial and main point of contact for office-related issues, receive complaints from the public concerning roads, culverts, drainage problems, bridge problems, etc. and enter the information into the database. Produce reports for each complaint received for investigations.
Scan and submit all statements/invoices along with matching tickets to accounts payable for payment for the road department.
Maintain a record of all jobs completed by the road department on all projects such as signs posted, roads sealed, right-of-way permits given.
Coordinate and manage daily office operations and administrative procedures to ensure efficiency.
Issue permits/bonds for road bores/cuts by utilities or contractors for any work done in the County right-of-way and ensure a $10,000 bond is on file for the entity. Keep up with the expiration date on bonds filled. All bonds must be filed in the County Clerk’s office.
Input time records in for payroll processing in Financial Intelligence. Review time sheets to ensure time taken is in accordance with the personnel policy.
Support administrative staff and reception duties.
Ensure the office is compliant with health and safety policies and regulations.
Maintain inventory on all Road Department vehicles and equipment. Ensure that all are licensed and fixed with the Saline County Department logo. Assist with proper disposal of minor or major equipment listed in fixed assets.
Schedule meetings, appointments, and events as directed by the Road Superintendent or Assistant Superintendent.
Implement and maintain office policies and procedures as well as write and update the procedures for this position.
Ensure compliance with County policies and relevant regulations.
Assist senior management with tasks and projects as requested.
Support Human Resources by assisting with new hire onboarding and maintaining employee records.
Perform any other related duties as required or assigned.