Road Maintenance Coordinator

J.B. Hunt • Lowell, AR

9d

About The Position

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Requirements

• High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to process information with high levels of accuracy
• Ability to establish and maintain effective relationships with personnel, customers and vendors
• Ability to use time and resources efficiently and effectively
• Ability to work both individually and as a team
• Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
• Ability to meet or exceed customer needs and expectations to provide excellent service
• This position is not eligible for employment-based sponsorship.

Nice To Haves

• Automotive and/or diesel mechanic knowledge

Responsibilities

• Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs
• Provide follow up to ensure problems have been handled in a timely manner
• Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status
• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00
• Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees