RN TRANSFER COORDINATOR, FCH - COORDINATION CENTER

Froedtert • Menomonee Falls, WI

1d • Hybrid

About The Position

This position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals. The individual will attend emergency and non-emergency transfer request and coordinate all transfer request promptly and courteously. Collect pertinent clinical information from sending provider, not limiting to the patient's diagnosis/es, diagnostic test results, current treatment plan, past medical / surgical history, and the reason for the transfer. Together with the accepting physician and the sending provider, the individual will also be required to respond appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground) and the type of unit. In depth knowledge of the EMTALA regulation for ED transfers and act as a resource to key stakeholders. Ability to effectively prioritize the transfer based on patient acuity and clinical information presented and following established hospital workflows and protocols. Often must actively participate in difficult or critical situations. This individual must be able to employ problem solving and decision-making skills in a fast-paced environment. All discussion pertaining to the transfer request are to be documented in EPIC as part of the transfer documentation. Constantly collaborates with physicians, nursing, admitting, and hospital patient flow to ensure that patients are transferred in a timely manner, meeting the hospital standards. Work closely with hospital patient flow to strategize patient placement to ensure that patients are placed in the right location and optimize the occupancy for each hospital. Cooperates and communicates effectively with other team members in order to accomplish the workload. The individual will also facilitate consult requests from outside facility provider with Froedtert & MCW physicians. Actively participate in the conference call, document for the provider's behalf and attend to transfer needs that results from the consultation. When working shifts between 0000-0800, the individual is also cross trained to assist with patient phone triage when needed.

Requirements

• A minimum of 4 years of nursing experience, in which at least 3 years is in acute care nursing is required.
• Bachelors in Nursing is required.
• Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Nice To Haves

• Previous critical care or ED experienced as a RN is preferred.

Responsibilities

• Facilitating patient transfers
• Attending emergency and non-emergency transfer requests
• Coordinating all transfer requests promptly and courteously
• Collecting pertinent clinical information from sending provider
• Responding appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground) and the type of unit
• Effectively prioritize the transfer based on patient acuity and clinical information presented and following established hospital workflows and protocols
• Documenting all discussion pertaining to the transfer request in EPIC
• Collaborating with physicians, nursing, admitting, and hospital patient flow to ensure that patients are transferred in a timely manner
• Strategizing patient placement to ensure that patients are placed in the right location and optimize the occupancy for each hospital
• Facilitating consult requests from outside facility provider with Froedtert & MCW physicians
• Actively participate in the conference call, document for the provider's behalf and attend to transfer needs that results from the consultation
• Assist with patient phone triage when needed

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees