Coordinate and facilitate patient admissions and transfers to other facilities within the market, other markets, and other healthcare facilities according to patient acuity, bed availability, and required services. Customer Service Skills: Exceptional interpersonal and communication skills, with a focus on delivering compassionate, patient-centered service. Clinical Experience: Background in Emergency Department (ED), Critical Care, and/or Triage nursing preferred. Phone Triage Experience: Strong ability to assess patient needs over the phone and provide accurate, timely guidance. Technology Proficiency: Comfortable using digital health platforms, electronic medical records (EMRs), and multi-line phone systems. Adaptability: Able to work independently in a remote environment if needed, while managing multiple tasks and maintaining high attention to detail. Collaborate with the nursing staff and multidisciplinary team members to place patients in appropriate levels of care to achieve desired outcomes. Coordinate as liaison between physician requestors for consultants and specialty consultants. Assist in the care management process including pre-registration and insurance verification. Stay informed of patient changes and communicates the impact to admitting physicians. Review medical reports from referring hospitals or physician offices and relays information to the receiving nursing unit as needed. Develop and maintain relationships with referral sources and admission decision makers. Maintain standards for documentation and communications with physician/service referrals for legal, medical, statistical, and process improvement purposes. Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
Associate degree
Number of Employees
5,001-10,000 employees