RN Team Supervisor

Promise Healthcare•Champaign, IL

30d•$65,000 - $77,000

About The Position

The RN Team Supervisor functions as the clinical leader of an assigned care team and is accountable for nursing care delivery, delegation, and outcomes for an assigned patient population. The RN practices to the full extent of licensure, provides clinical supervision to assigned clinical assistants (LPN/Medical Assistant), Medical Assistants and leads team-based care focused on quality, access, and population health outcomes. This role is not task-based; it is assessment-, judgment-, and leadership-driven.

Requirements

Current, unrestricted Registered Nurse (RN) license in the state of practice
Proficiency with electronic health record systems.
Ability to work independently with minimal supervision of VP of Operations/Assistant Director of Operations.
Highly organized and well-developed oral and written communication skills.
Demonstrated critical thinking, planning, and execution abilities
Effective leadership marked by integrity, fairness, and accountability
Ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds
Excellent communication, interpersonal, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment while ensuring confidentiality
Graduation from an accredited Registered Nursing (RN) program.
Two plus years of directly related clinical experience in a medical setting as an active team member is highly preferred.
Maintains required licensure or certification as appropriate.
Is comfortable with the pace of primary care, working with an interdisciplinary team, and has strong communication skills.
CPR certified (BLS) or ability to obtain.
Knowledge of Microsoft programs with the ability to effectively communicate using Outlook/TEAMS.

Nice To Haves

Extensive working knowledge of the NextGen EMR system highly preferred.

Responsibilities

Provide independent RN visits as appropriate
Perform clinical triage (in-person, phone, portal)
Manage chronic conditions under standing orders and protocols
Review and act on labs, diagnostics, and clinical data per protocol, delegating when appropriate/warranted
Prepares for clinic session by scrubbing the schedule and pre-visit charting
Leads/participates in a daily huddle with team to review day-of-care plan for scheduled patients
Provides direct patient care based on patient's need (e.g. urgent vs routine follow up vs annual health assessment)
Clearly communicates patient care priorities, including follow-up plans that involve other PCMH team members
Initiates specialty care referrals per protocol
Clearly documents plan in EHR in a timely fashion
Reviews no shows/cancellations at the end of sessions with plans for follow up as appropriate and communicates with team to contact patients.
Serve as care manager for assigned patient panel(s)
Coordinate transitions of care (ED, hospital, specialty care)
Collaborate with providers, behavioral health, pharmacy, and community resources
Close preventive and chronic care gaps using population health tools
Acts as clinical supervisor for assigned LPN/MA clinical assistant, and MAs assigned to his/her team.
Delegates clinical and non-clinical tasks based on scope and competency
Provides real-time coaching, feedback, and competency validation
Conducts daily huddles with assigned teams
Ensures delegated tasks are completed safely and appropriately
Works with other RN Clinical Supervisors for coverage needs
In conjunction with the Director of Quality, monitors quality metrics for assigned panel(s)
Participates in quality improvement and Patient Centered Medical Home (PCMH) activities
Participates in quality improvement initiatives
Ensures compliance with nursing standards, protocols, and policies
Promotes patient safety and evidence-based practice
Has the ability to help design and implement clinical pathways and protocols for treatment of selected chronic conditions