RN Supervisor Westside Health Center

Cherry Health • Grand Rapids, MI

2d

About The Position

OVERVIEW OF POSITION: The RN Supervisor is responsible for planning and overseeing departmental nursing staff and medical assistant activities to ensure customer satisfaction. This position also provides medical and professional expertise to the team and clients. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications.

Requirements

• Basic Life Support/CPR training according to requirements of license and/or certification.
• Ability to communicate clearly and effectively with others, both orally and in written form.
• Ability to approach others tactfully, react well under pressure, and treat others with dignity, respect, and consideration regardless of their status or position.
• Demonstrated ability to organize and prioritize work.
• Demonstrated typing and computer skills.
• Ability to work well with others, follow agency policies and procedures, and consistently be on time.
• Current registered nurse license with the State of Michigan required.
• Three or more years of supervisory or managerial experience, preferably in ambulatory care, which includes working with multiple providers.

Nice To Haves

• Preferred BSN.
• Prefer experience in family practice, behavioral health, managed care, and working with high-need populations, government funding, and multiple sites, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
• Prior experience in OBGYN preferred.

Responsibilities

• Demonstrates leadership and management skills that foster a culture of mentoring, coaching, motivating, and engaging staff.
• Models and communicates key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educates and empowers staff to be adept at meeting current and future organizational needs, and adjusts staff hours, priorities, and assignments to ensure efficient operation, based on workload.
• Directs, supervises, trains, evaluates competencies, and addresses performance issues consistently, promptly, and appropriately.
• Plans and facilitates meetings to communicate organizational initiatives and updates to staff.
• Assists in the development and monitoring of department/program budgets.
• Works collaboratively with clients and teams to determine status, strengths, and needs.
• Participates in team meetings.
• Acts as a resource for medical questions and concerns from clients, families, guardians, and staff.
• Manages and approves all time off requests for staff, including timecard approval.
• Manages and arranges coverage during staff absences.
• Completes yearly Performance Evaluations.
• Supervises RN and MA performance, provides structured supervision, and completes performance improvement plans/corrective action plans as necessary.
• Participates in the development of program protocols as needed.
• Understands and adheres to Cherry Health’s compliance standards as outlined in Cherry Health’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state, and Cherry Health’s regulations, laws, and policies as they presently exist and as they change or are modified.
• Ensures staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
• Performs other duties as assigned.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager