RN Supervisor | Conrad Rural Health Clinic

Logan Health•Conrad, MT

About The Position

RN Supervisor Conrad Rural Health Clinic Are you an experienced RN who enjoys leading teams, improving processes, and strengthening patient care in a community-focused clinical environment? The Conrad Rural Health Clinic offers a meaningful leadership opportunity where your clinical expertise, organizational strengths, and commitment to patient-centered care can shine. This role blends clinical knowledge with operational leadership and offers the chance to grow your skills in strategic planning, performance improvement, workflow optimization, and staff development. If you are ready to take the next step in your career and want to make a real impact in a rural healthcare setting, this may be the perfect position for you. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. About the Role As the RN Supervisor, you will oversee the daily operations of the Conrad Rural Health Clinic and support its mission of providing accessible, high quality care to the community. You will work closely with leadership on strategic planning, program development, and continuous quality improvement. You will also supervise clinic staff, coordinate workflow, and help ensure outstanding service from the first patient contact to the close of each visit. Your role is essential in creating an efficient, organized, and positive environment for patients, staff, and providers. You will help guide the clinic toward its operational goals while maintaining a culture rooted in compassion, integrity, and professionalism. What You Will Do Leadership and Clinic Operations Supervise daily operations including patient services, scheduling, staff support, facilities oversight, compliance, and workflow improvement. Ensure smooth and effective practice operations that support provider productivity and patient access. Respond to staff concerns and assist in resolving issues promptly and professionally. Patient Experience and Service Excellence Ensure optimal patient care from initial contact through the end of services. Work with leadership to respond to patient concerns with transparency and empathy. Foster a culture focused on service recovery, accessibility, and continuous improvement. Staff Development and Training Ensure staff are properly trained and maintain up to date competencies. Develop cross training opportunities to strengthen flexibility and clinic support. Maintain documentation for training, education, and annual skills assessments. Co-lead monthly staff meetings to support communication, teamwork, and problem solving. Financial Stewardship and Budget Collaboration Participate in budgeting processes and ensure that budget projections are sound and defensible. Monitor budget performance and identify opportunities to meet or exceed goals. Develop action plans to address budget variances as needed. Collaboration and Strategic Support Work closely with leadership to support recruitment, scheduling, compensation, and provider contractual obligations. Ensure business functions, processes, and operations align with Logan Health policies and standards. Review existing workflows and recommend process improvements. Collaborate in developing operational goals that support the overall organizational mission. What You Bring Current Montana RN license or compact license with authorization to practice in Montana. Current RQI per policy. One year of leadership experience. At least two years of clinical experience. Strong financial awareness and experience with budgeting. Knowledge of reimbursement regulations, government requirements, and HIPAA. Strong initiative, sound judgment, and problem solving skills. Ability to maintain positive working relationships and manage complex or sensitive situations. Knowledge of healthcare administration and continuum of care models. High standards of excellence, integrity, and empathy. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent verbal and written communication skills. Professional interpersonal skills with the ability to handle confidential matters with discretion. Proficiency with Microsoft Office and the ability to learn new software systems. Why This Role Matters The Conrad Rural Health Clinic plays an important role in meeting the healthcare needs of its community. As the RN Supervisor, you will help sustain a clinic environment that prioritizes high quality care, operational efficiency, and a positive patient and staff experience. You will support providers and staff who are deeply committed to rural healthcare and help ensure that patients receive exceptional service every time they walk through the door. This position is a strong opportunity for an RN who is ready to expand into broader clinical and operational leadership while staying rooted in the values of teamwork, compassion, and community. Join Us If you are an RN with leadership experience who is ready to take on a meaningful supervisory role in a rural clinic setting, we invite you to apply. Your leadership can help shape the future of care at the Conrad Rural Health Clinic. Apply today and grow your career with Logan Health. Shift: Day Shift - 8 Hours (United States of America) Clinic Hours are Monday - Friday 8:00am - 5:00 pm Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources. At Logan Health, our work is driven by our mission, vision, and values: Our Mission Quality, compassionate care for all. Our Vision Reimagine health care through connection, service, and innovation. Our Core Values Be Kind – We foster compassion and positivity in our work environment. Work Together – Collaboration leads to innovation, efficiency, and improved communication. Trust and Be Trusted – We build trust by acting with authenticity, empathy, and good intent. Strive for Excellence – We continually push ourselves to improve, innovate, and deliver high-quality care and services.

Requirements

Current Montana RN license or compact license with authorization to practice in Montana.
Current RQI per policy.
One year of leadership experience.
At least two years of clinical experience.
Strong financial awareness and experience with budgeting.
Knowledge of reimbursement regulations, government requirements, and HIPAA.
Strong initiative, sound judgment, and problem solving skills.
Ability to maintain positive working relationships and manage complex or sensitive situations.
Knowledge of healthcare administration and continuum of care models.
High standards of excellence, integrity, and empathy.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent verbal and written communication skills.
Professional interpersonal skills with the ability to handle confidential matters with discretion.
Proficiency with Microsoft Office and the ability to learn new software systems.

Responsibilities

Supervise daily operations including patient services, scheduling, staff support, facilities oversight, compliance, and workflow improvement.
Ensure smooth and effective practice operations that support provider productivity and patient access.
Respond to staff concerns and assist in resolving issues promptly and professionally.
Ensure optimal patient care from initial contact through the end of services.
Work with leadership to respond to patient concerns with transparency and empathy.
Foster a culture focused on service recovery, accessibility, and continuous improvement.
Ensure staff are properly trained and maintain up to date competencies.
Develop cross training opportunities to strengthen flexibility and clinic support.
Maintain documentation for training, education, and annual skills assessments.
Co-lead monthly staff meetings to support communication, teamwork, and problem solving.
Participate in budgeting processes and ensure that budget projections are sound and defensible.
Monitor budget performance and identify opportunities to meet or exceed goals.
Develop action plans to address budget variances as needed.
Work closely with leadership to support recruitment, scheduling, compensation, and provider contractual obligations.
Ensure business functions, processes, and operations align with Logan Health policies and standards.
Review existing workflows and recommend process improvements.
Collaborate in developing operational goals that support the overall organizational mission.