RN Quality Improvement Coordinator

Beth Israel Lahey Health • Plymouth, MN

2d • $73,000 - $149,000

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. RN QUALITY IMPROVEMENT COORDINATOR Job Description: Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization. It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care. Position Summary: Under the supervision of the Quality Improvement Manager, the RN Quality Improvement Coordinator plays a vital role in advancing patient care outcomes and experiences at BID-P. This role leads performance improvement initiatives using evidence-based methodologies, fosters a culture of continuous learning, and supports clinical teams in achieving excellence in quality and safety. This position blends clinical expertise, data analysis, project leadership, and collaborative engagement to improve hospital-wide performance metrics and meet regulatory requirements.

Requirements

• Bachelor’s degree in Nursing (BSN) – required
• Master’s degree in a healthcare-related field – required
• At least 2 years of progressive experience in quality improvement, compliance, accreditation, or related healthcare roles
• Experience leading complex, cross-functional projects in a clinical or hospital setting
• Strong knowledge of performance improvement and quality methodologies (e.g., Lean, Six Sigma, PDSA, RCA, FMEA)
• Familiarity with accreditation and regulatory standards (e.g., TJC, CMS, MassHealth)
• Advanced data analysis and reporting skills; able to interpret complex datasets and identify trends
• Excellent oral and written communication skills
• Skilled in Microsoft Office (Excel, PowerPoint, Word); EPIC experience preferred
• Ability to build and maintain effective working relationships across all levels of the organization
• Strong organization, prioritization, and project management skills
• Self-motivated, detail-oriented, and able to work independently while supporting a team environment
• Demonstrated commitment to upholding the mission and values of Beth Israel Deaconess Hospital–Plymouth
• Current Massachusetts RN license – required

Nice To Haves

• Certified Professional in Healthcare Quality (CPHQ) – preferred or obtained within 1 year of employment
• Lean Six Sigma Green Belt or higher – preferred

Responsibilities

• Lead, support, and sustain quality initiatives aimed at improving: AHRQ Patient Safety Indicators Expected Complication Rate Index Risk-Adjusted Mortality Index Hospital-Acquired Conditions Core Measures, Value-Based Purchasing, Meaningful Use, and other indicators
• Serve as a subject matter expert on publicly reported data including: IQR, OQR, IPFQR, MassHealth, TJC, e-CQMs Clinical registries such as GWTG, NCDR, and others
• Support Q-Centrix abstraction processes, ensuring clinical data accuracy for Core Measures, e-CQMs, registries, and additional reporting requirements
• Apply performance improvement methodologies such as Lean, Six Sigma, and PDSA to drive process efficiency and outcome improvements
• Collaborate with physicians, nurses, documentation specialists, and coding teams to optimize documentation, care delivery, and metric performance
• Analyze and translate quality data into reports, dashboards, and educational materials for committees and leadership
• Participate in quality-related committees, review best practices and evidence-based literature, and benchmark against national and regional standards
• Assist in evaluating care processes, developing indicators, and tracking performance to meet quality goals
• Support the hospital’s Continuous Quality Improvement Plan and ensure compliance with TJC, CMS, and other accrediting bodies
• Develop and assist in implementing corrective action plans and policy revisions based on findings or regulatory updates
• Foster a collaborative, team-based environment focused on continuous improvement and innovation
• Facilitate service-line level Quality Committees and Morbidity and Mortality Conferences

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
• Our culture promotes continuous learning, growth, innovation and a sense of belonging.
• We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
• While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level