RN Quality Assurance Specialist

RHA Health Services, LLC • Raleigh, NC

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About The Position

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The duties of this position are primarily focused on providing periodic audits of all service delivery settings, supporting the development and delivery of staff training curricula and service delivery systems, and providing oversight to the unit’s Quality Assurance and Performance Improvement Committee. This position provides the above support to several units across the region and relies on independent judgment and direction.

Requirements

• Bachelor’s Degree in a Human Service Field
• Five or more years of experience with the population served.
• Ability to multi-task
• Ability to travel.

Nice To Haves

• Experience completing record audits, data analyst and writing reports preferred.

Responsibilities

• Conducts periodic audits of all service delivery settings, service records, personnel, requirements, and review of services for each person supported to ensure compliance with state and federal regulations and company policies.
• Completes an audit report of findings in a specified format to facilitate quality improvement.
• Conducts follow-up audits to ensure needed corrective action has been taken for any identified issue.
• Participates in the unit’s monthly Quality Assurance and Performance Improvement (QAPI) meeting, providing guidance in data analysis for determining trends and assisting in the development of a Quality Improvement Plan (QIP) to ensure that corrective action is specified and tracked to resolution of the issue/trend.
• Provide ongoing training to the Clinical and Management teams in quality improvement, assisting with satisfaction surveys to determine strengths in service provision as well as areas that are opportunities for improvement.
• Participates in state and regional meetings as needed to stay abreast of changing regulations.
• Attends company meetings as scheduled.
• Assists in the development of materials and information for dissemination at meetings.
• Coordinates Statewide meetings at the direction of the Director of Quality Assurance and/or CCO.
• Assists with projects, additional audits, updating forms, staff training, policy development and any other task that may be requested by the Director of QA.
• Assists in investigations of abuse, neglect and exploitation as assigned.
• Completes special projects as directed by the Chief Compliance Officer.
• All other duties as assigned.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees