About The Position

Under the direction of facility leadership, the Quality Assurance Coordinator oversees the collection, evaluation, and reporting of quality performance data within a correctional setting. This role supports quality improvement programs by maintaining accurate documentation and ensuring compliance with state and federal healthcare standards. The position plays a key role in monitoring program performance, conducting audits, and reviewing medical records to support continuous improvement. The coordinator prepares reports, collaborates with leadership on corrective actions, and supports training and education efforts. This role is also responsible for quality initiatives specific to the CalAIM Justice-Involved population.

Requirements

  • Must be an RN
  • Graduate degree from a nationally accredited nursing program
  • Training in processes and quality tools
  • Minimum one (1) year of experience
  • Two (2) or more years of experience working in a QA setting or hold certificate in quality (i.e. Green Belt, Certified Quality Technician, Quality Improvement Associate or Quality Inspector)
  • A background in healthcare quality assurance and a solid understanding of CalAIM policies and Medi-Cal requirements are essential for success in this role.
  • Current (and must maintain) lifesaving BLS certification through AHA
  • Current (and must maintain) lifesaving ACLS certification through AHA

Nice To Haves

  • Previous correctional/detention facility experience

Responsibilities

  • Collects, analyzes, and manages quality performance data using appropriate quality tools and statistical methods
  • Designs, conducts, and evaluates audits, chart reviews, and documentation reviews to ensure accuracy and compliance
  • Prepares and coordinates performance and quality reports for internal leadership and external reporting needs
  • Monitors facility quality control plans and CalAIM program metrics, identifying gaps and trends
  • Collaborates with site and regional leadership to develop training, corrective action plans, and quality improvement initiatives

Benefits

  • In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
  • DailyPay, receive your money as you earn it!
  • Tuition Assistance and dependent Scholarships
  • Employee Assistance Program (EAP) including free counseling and health coaching
  • Company paid life insurance
  • Tax free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Preferred banking partnership and discounted rates for home and auto loans
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