RN Patient Navigator, JBH NICU/ Days

Mercyhealth • Rockford, IL

18h

About The Position

The RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. May include variable shifts, weekends, holiday and/or on-call hours. Performs other duties as assigned including floating to various units based on identified needs and clinical competency.

Requirements

• Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program May require specific years of applicable experience to qualify (per department guidelines). If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.
• Current Registered Nurse License in the state of practice.
• BLS/CPR required within 90 days
• Must be skilled with use of voice mail and phone features. Must be able to use available technology for language interpretation.
• Must have expert knowledge of Allscripts Care Management program and Epic EMR. Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word. Must be able to easily toggle between computer applications.
• Must be available to work and or be on-call on weekends and holidays, as assigned. On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.

Nice To Haves

• Case Management Certification (ACM) preferred.
• Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.

Responsibilities

• Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.
• Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.
• Creates individualized, patient -focused plan for meeting continuing care needs.
• Makes referrals to post-hospital care providers utilizing knowledge of community resources.
• Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.
• Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.
• Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.
• Conducts clinical review process according to Utilization Management Plan.
• Identifies and intervenes in situations that pose financial risk to the patient and the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree