Patient Navigator RN
About The Position
Patient Navigator RN – Spokane Urology Location: 1401 E Trent Ave, Spokane, WA 99202 Status: Full-Time | Monday – Friday | 35–40 Hours Compensation: $39.31 – $48.16 per hour (Based on experience) The Mission Spokane Urology is seeking a dedicated Registered Nurse to join our team as a Patient Navigator. In this vital role, you act as the primary advocate for our patients, helping them navigate the complexities of their diagnosis and treatment with clarity, clinical expertise, and compassion. GENERAL SUMMARY The Patient Navigator RN will assist in the assessment, planning, implementation, evaluation, and documentation of nursing care in accordance with facility, department, and professional nursing practice. The Navigator will be responsible for helping patients to understand their diagnosis, coordinate their treatment plans, and communicate with providers and staff. Using a combination of communication strategies, resources, and tools, the Navigator will assist patients to anticipate, identify, and achieve effective steps through the various treatment options available.
Requirements
- Education: Graduate of an accredited nursing program (BSN preferred).
- Licensure: Valid Washington State RN License.
- Certification: Current BLS certification required.
- Experience: Minimum of 2 years of clinical nursing experience.
- Required Skills: High-level organizational skills, proficiency with EMR systems, and the ability to build empathetic, professional relationships with patients.
- RN License and certification as required by state.
- BLS certification required.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to build relationships with patients and display empathy and compassion to patients.
- Knowledge in healthcare systems operations such as EMR.
- Skill in using computer programs and applications including Microsoft Office.
- Complies with HIPAA regulations for patient confidentiality.
- Graduate of an accredited nursing program required. BSN preferred.
- 2 years' previous clinical experience.
Responsibilities
- Patient Advocacy: Serve as the dedicated point of contact for patients and families, translating complex medical information into understandable treatment paths.
- Continuity of Care: Follow patients from the initial date of diagnosis through the completion of their care-path to ensure all treatment options are explored and implemented.
- Clinical Collaboration: Work directly with the surgical scheduling department, providers, and clinical staff to coordinate clearances and manage pre-testing results.
- Education: Provide essential education to patients regarding their diagnosis, ensuring they feel empowered and informed throughout their healthcare experience.
- Problem Solving: Identify and communicate workflow improvements or barriers to care to the clinical leadership team to ensure an optimal patient experience.
- Guides patients and families through their healthcare experience, answers questions, provides education and helps them understand their diagnois and treatment options.
- Follows patients from date of diagnosis through the completion of the care-path to ensure all treatment options are explored.
- Reviews prior patient history and provides updated information in the medical record in an appropriate time frame.
- Reviews available information obtained by other health care team members, internal and external.
- Communicates problems with workflow, failure to understand directions or procedures, conflicts and other concerns encountered to the manager or director of clinical services.
- Collaborates with surgical scheduling department regarding patient preparation, required clearances, review and reporting of abnormal pretesting results and complex issues relating to the procedure.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and particpating in professional societies.
- Performs other position related duties as assigned.
Benefits
- We provide a professional and supportive environment where your clinical judgment and advocacy skills are highly valued.
- This position offers a stable Monday through Friday schedule with no nights or weekends, allowing you to maintain a healthy work-life balance while making a profound difference in specialized patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
