RN/LPN Triage

American Oncology Network

21h • Onsite

About The Position

This position provides safe, accurate, and efficient patient care, encompassing patient assessment, review of labs and vital signs, medication safety, dose verification, and drug administration, while adhering to all Job Breakdown Instructions (JBIs). The role includes providing triage care as needed and effectively communicating patient conditions to multidisciplinary team members. Key responsibilities involve the safe and accurate administration of chemotherapy, immunotherapy, biotherapy, supportive care, and non-oncologic agents according to provider orders and Oncology Nurse’s Society (ONS) standards. The nurse is also responsible for the accurate and safe disposal of biohazardous waste, per OSHA and NIOSH guidelines. Patient education is a continuous aspect, covering medications, side effects, and treatment plans, alongside ongoing patient assessment and support. Thorough and timely documentation in the Electronic Medical Record (EMR) is required, ensuring proper charge capture and patient identification. The role involves telephone triage, prioritizing calls from various sources from emergent to non-urgent, and responding promptly. Additional duties include assisting with inventory, re-stocking medical supplies, recommending new items, and completing annual safety and nursing trainings. The position requires attendance at mandatory staff meetings, maintaining patient and employee confidentiality, and assisting in training new employees. Flexibility to work at any company location and overtime with notice is expected. Compliance with all federal and state laws, regulations, and company policies is mandatory.

Requirements

• Nursing Degree
• Unencumbered RN License in state of employment or multi-state license
• Current CPR and BLS certifications
• Valid Driver’s License and vehicle for travel to other clinic locations as needed
• Experience with hematology/oncology patients in a clinic or hospital setting
• Ability to assess patient needs and condition is essential
• Strong critical thinking skills, including solid problem solving, analysis, decision-making, planning, time management and organizational skills
• Detailed oriented with the ability to exercise independent judgment
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters
• Fluency in the English language with excellent oral and written communication skills
• Strong customer focus
• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations
• Effectively manages own time, conflicting priorities, self, stress, and professional development
• Self-motivated and self-starter with ability work independently with limited supervision
• Ability to work remotely effectively as required
• Ability to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites
• Proficiency in MS Office Word, Excel, Power Point, and Outlook
• Proficiency in EMR

Nice To Haves

• Second language

Responsibilities

• Provide safe, accurate and efficient patient care, including patient assessment, review of labs and vital signs, medication safety, dose verification, and drug administration.
• Follow all Job Breakdown Instructions (JBIs) associated with role.
• Provide triage care when necessary.
• Communicate patient condition effectively to multidisciplinary team members.
• Safely and accurately administer chemotherapy, immunotherapy, biotherapy, supportive care, and non-oncologic agents to patients as ordered by providers.
• Use Oncology Nurse’s Society (ONS) standards and guidelines.
• Accurate and safe disposal of biohazardous waste, per OSHA and NIOSH guidelines.
• Responsible for new and ongoing patient education, continual patient assessment, and support.
• Thorough, accurate and timely documentation in the Electronic Medical Record (EMR) of treatment rendered to patients.
• Ensure appropriate charges are captured by following guidelines for appropriate administration of all medications and activities.
• Follow proper patient identification per JBI for all patient encounters.
• Educate patients and caregivers about medications, side effects and planned treatment course.
• Interact with patient and family in a caring, professional manner.
• Prioritize incoming calls and messages from patients, family members, hospitals, nursing facilities, pharmacies, and physician offices from emergent to non-urgent.
• Respond accordingly in an appropriate time frame for telephone triage.
• Assist with inventory and re-stocking medical supplies.
• Recommend purchase of new items as needed.
• Place stock in storage areas in a timely manner.
• Complete annual required safety and nursing trainings.
• Attend all mandatory staff meetings as necessary.
• Always maintain and ensure the confidentiality of all patient and employee information.
• Assist in training new employees related to job duties according to JBIs.
• Work at any Company location to help meet the Company’s business needs on an as-needed basis, within reasonable expectations.
• Work overtime when given sufficient notice.
• Perform other duties and projects as assigned.
• Comply with all federal and state laws and regulations pertaining to patient privacy, patient’s rights, personnel law, safety, labor, and employment law.
• Adhere to Company and departmental policies and procedures, including IT policies and procedures and Disaster Plan.

Benefits

• Competitive compensation packages
• Comprehensive health insurance with a robust provider network
• 401k, which offers a 100% match and investment options (available to full-time and part-time staff members)
• Generous Paid Time Off (PTO) program
• Annual summits providing employees a chance to collaborate with AON peers from across the country
• Professional development programs
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees