Supportive Care Case Manager RN - REMOTE

DAVITA • Denver, CO

1d • $70,000 - $106,000 • Remote

About The Position

As a DaVita Integrated Kidney Care Supportive Care Case Manager (RN) you will support some of our most complex patients, assisting them in navigating a challenging healthcare system. Through medical record review and consultation, you will identify the medical, social, emotional, and financial needs of your patients with CKD/ ESKD and implement appropriate interventions. You’ll work autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, consistent, cost-effective care.
Position Details:
Location: Remote, work from your designated home office.
Monday- Friday schedule with the ability to accommodate patient’s availability. We serve patients nationwide.
Full-time position.
Coordinate with Operations Manager, Clinical Services Manager, Nurse Practitioners, Social Worker, and Case Managers to review patient cases and identify clinical judgement escalations
Support Patients with potentially declining condition to educate on treatment options, ensure patients care aligned with their wishes, and navigate to appropriate resources.
Assist patients with identifying their goals, values, preferences, and develop care plan that aligns with patient wishes.
Work with patients to develop and/or update advance care plans.
Facilitate patient/family communication
Serve as a role model and coach to help peers facilitate ACP and EOL conversations
Provide comfort case management guidance to IKC RNs for patients where palliative care is not available or when patient is not ready to stop dialysis but would like to pursue comfort care
Coordinate care between patients care team (Neph, PCP, dialysis clinic, supportive care resources, etc.)
Develop relationships with supportive care providers
Quickly build empathetic relationships with patients and families.
Coordinate care for patients’ care including care transitions, management of complex/at risk patients, managing ongoing needs and establishing a treatment plan in partnership with the care team.
Coordinate for streamlined/effective transition of care when needed (discharge planning/ care planning)
DaVita IKC (Integrated Kidney Care) is comprised of an innovative team who is committed to improving patient outcomes and improving quality of life. Come work with a team of passionate professionals to transform kidney care through a value-based, person-centered, comprehensive approach to kidney care.
We provide comprehensive care and complex chronic condition management to patients nationwide, whether they are in the early stages of kidney disease, transitioning to dialysis, seeking a kidney transplant or receiving life-sustaining dialysis.
27,000+ patients receiving IKC services every month
20 years of Integrated Kidney Care Experience

Requirements

• Minimum of 2+ years experience as an RN in Hospice or Palliative medicine required
• Minimum of five (5) years experience as an RN required
• Current RN License is required, BSN preferred.
• Current Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification.
• Intermediate computer skills and proficiency in MS Word, Excel & Outlook required.
• Home office with internet connectivity at a minimum of 1MB upload and 1MB download speed required.

Nice To Haves

• IKC Experience as a DaVita IKC RN Case Manager
• Live in the Mountain or Pacific Time zones - Highly Preferred
• 2+ years of Case Management or Chronic Care Management
• Minimum of two (2) years experience in renal nursing preferred
• 2+ years of care plan creation, proactive discharge planning and utilization.
• Spanish-speaking Preferred
• Compact License - Highly preferred

Responsibilities

• Coordinate with Operations Manager, Clinical Services Manager, Nurse Practitioners, Social Worker, and Case Managers to review patient cases and identify clinical judgement escalations
• Support Patients with potentially declining condition to educate on treatment options, ensure patients care aligned with their wishes, and navigate to appropriate resources.
• Assist patients with identifying their goals, values, preferences, and develop care plan that aligns with patient wishes.
• Work with patients to develop and/or update advance care plans.
• Facilitate patient/family communication
• Serve as a role model and coach to help peers facilitate ACP and EOL conversations
• Provide comfort case management guidance to IKC RNs for patients where palliative care is not available or when patient is not ready to stop dialysis but would like to pursue comfort care
• Coordinate care between patients care team (Neph, PCP, dialysis clinic, supportive care resources, etc.)
• Develop relationships with supportive care providers
• Quickly build empathetic relationships with patients and families.
• Coordinate care for patients’ care including care transitions, management of complex/at risk patients, managing ongoing needs and establishing a treatment plan in partnership with the care team.
• Coordinate for streamlined/effective transition of care when needed (discharge planning/ care planning)

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level