RN Hospital Care Coordinator United Hospital

Allina Health•Sedro-Woolley, WA

18h•Onsite

About The Position

Allina Health is a not-for-profit health system dedicated to providing exceptional care, preventing illness, restoring health, and offering comfort to individuals, families, and communities across Minnesota and western Wisconsin. The organization is committed to whole-person care, investing in employee well-being, and enriching careers. The RN Hospital Care Coordinator provides clinical coordination services, including assessment, planning, and intervention. This role facilitates clinical transition planning for medically complex patients from the hospital when medically indicated, identifying patients through predictive tools and referrals from providers, staff, or community caregivers. The coordinator may also be involved in initial and concurrent level of care review and insurance authorization activities.

Requirements

Baccalaureate Degree in Nursing, with 2+ years of experience, OR be an RN with a minimum of 31,200 seniority hours at United Hospital, as well as meet all other qualifications listed on the position.
Licensed Registered Nurse - MN Board of Nursing required or Licensed Registered Nurse - WI Dept of Safety & Professional Services required.
Case/Care Management Certification within 2 years of hire required, except for Mother/Baby units where an Obstetric/Fetal related certification is acceptable in place of a Case/Care Management Certification or in Cancer Institute where an Oncology Certified Nurse (OCN) certification is preferred upon hire or within 2 years of hire.
For positions in the Cancer Institute, must meet at least ONE of the requirements below: Current BLS certification from the American Heart Association, Current BLS certification from the American Red Cross, Allina in-house BLS training (within 30 days of hire).
Minimum three years recent RN nursing experience required, with having practiced the equivalent of 2 years full-time nursing experience in the acute care setting.
Minimum 2 year RNCC experience (for Tier 1).
Minimum 1 year RNCC experience (for Tier 2).

Nice To Haves

Oncology Certified Nurse (OCN) certification preferred upon hire or within 2 years of hire for positions in the Cancer Institute.

Responsibilities

Supports the progression of care for complex patients.
Completes clinical assessments and participates in patient care rounds to ensure critical interventions and procedures are completed to achieve optimal patient outcomes.
Ensures timely progression of care with proactive identification and elimination of potential delays/barriers in patient care.
Escalates barriers to leaderships for resolution.
Collaborates with healthcare team, community care providers, patients and families to ensure effective clinical and timely transition of care.
Provides information and supports activities related to palliative care and advanced care planning to patients and families experience chronic disease progression.
Provides age appropriate patient care based on population served.
Coordinates appropriate clinical transition of patients in the hospital and Emergency Department.
Collaborates with interdisciplinary team to plan anticipated transfer or discharge.
Serves as subject matter expert with high knowledge base of integrated, seamless post-discharge care and services offered by the system.
Assess clinical stability for discharge and oversee clinical details of transitions.
Ensures accurate and complete discharge orders.
Identifies patients and families with complex discharge issues, rehab services for functional issues to prepare patients for internal or external transitions.
Conducts screening or assessment tests to select patients and communicates the need for follow up with community resources in collaboration with provider.
Participates in care system process that prevent potentially preventable readmissions.
Plan and participate in transition conferences with patients and families.
Utilize tools and technology to identify and intervene with patients who are at risk for readmission.
Ensure that a complete clinical handoff occurs for at risk patient, which may include referrals.
Collaborates with health care team to promote appropriate length of stay.
Utilizes tools and technology to support appropriate length of stay management.
Facilitates timely referrals and transfers of information.
Ensures outpatient complex clinical care services are in place at the time of discharge along with other complex clinical care needs.
Demonstrates appropriate clinical resource management and adherence to commercial and regulatory requirements.
Supports level of care activities including use of established inpatient guidelines and internal and external utilization criteria.
Collaborates with Social Workers to identify trends or concerns related to reimbursement and discharge planning.
Ensures timely interventions for patients who are admitted under observation status.
Provides information and assistance for identified financial or social needs.
Maintains knowledge of government and private payer networks and services.
Collaborates with community and health care resources based on need to coordinate care for the patient.
Other duties as assigned.

Benefits

Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support
Benefits to navigate the Federal Public Service Loan Forgiveness Program
Well-being dollars
Dedicated well-being navigators
Programs, activities, articles, videos, personal coaching and tools to support your well-being journey
Employee resources groups (ERGs)
Community involvement and volunteering events