RN Heart Failure Program Manager

Corewell Health • Troy, MI

3d • Onsite

About The Position

Scope of Work: Manages the quality and operations of the heart failure and VAD program in collaboration with heart failure administrative, medical and surgical leadership. Manages daily program operations and outpatient clinic operations in conjunction with practice manager, as well as collaborates with other departments within the hospital(s). Partners with leadership to provide support and guidance to heart failure program/clinic team members, which may include clinical nurses, social workers, financial counselors, and other job titles. Develops and oversees outreach clinics at various sites in the East region and participates in heart failure related activities at any CHE campus. Oversees quality/data outcome management; regulatory required monitoring and reporting. Essential Functions In conjunction with the Director of Clinical operations, medical and surgical leadership, provides high quality management of the heart failure and VAD program. Participates in multidisciplinary activities including steering committee facilitation, heart failure LOS, readmission, mortality reduction, complication and safety initiatives, at all CHE campuses. Assists clinic operations in collaboration with practice manager. In conjunction with the leadership team, coordinates activities of the heart failure and VAD program including resource and supply management, adherence to policies/procedures, revenue integrity, and other regulatory requirements. Assists with developing mechanisms to obtain, monitor, and disseminate information on patient satisfaction, customer service, productivity, and employee satisfaction. In collaboration with the heart failure team, implements and monitors the quality improvement program and ensures compliance with regulatory agency standards. Participates in new program staff interviews. Establishes and maintains open communication to enhance cohesive team environment.

Requirements

• Bachelor's Degree Nursing
• 3 years of relevant experience relevant experience planning, developing, and evaluating policies and programs
• clinical experience
• experience in heart failure cardiology
• Registered Nurse (RN) - State of Michigan Upon Hire required

Nice To Haves

• Master's Degree

Responsibilities

• Manages the quality and operations of the heart failure and VAD program in collaboration with heart failure administrative, medical and surgical leadership.
• Manages daily program operations and outpatient clinic operations in conjunction with practice manager, as well as collaborates with other departments within the hospital(s).
• Partners with leadership to provide support and guidance to heart failure program/clinic team members, which may include clinical nurses, social workers, financial counselors, and other job titles.
• Develops and oversees outreach clinics at various sites in the East region and participates in heart failure related activities at any CHE campus.
• Oversees quality/data outcome management; regulatory required monitoring and reporting.
• Participates in multidisciplinary activities including steering committee facilitation, heart failure LOS, readmission, mortality reduction, complication and safety initiatives, at all CHE campuses.
• Assists clinic operations in collaboration with practice manager.
• Coordinates activities of the heart failure and VAD program including resource and supply management, adherence to policies/procedures, revenue integrity, and other regulatory requirements.
• Assists with developing mechanisms to obtain, monitor, and disseminate information on patient satisfaction, customer service, productivity, and employee satisfaction.
• Implements and monitors the quality improvement program and ensures compliance with regulatory agency standards.
• Participates in new program staff interviews.
• Establishes and maintains open communication to enhance cohesive team environment.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees