RN Health Promotion Lead

Community Health Center of Southeast Kansas Inc•Pittsburg, KS

About The Position

The Health Promotion Department works to improve health outcomes, reduce the overall cost of care, and improve the patient experience within identified patient populations. These populations are identified through advanced healthcare analytics, quality metrics, and provider and care team referrals. Under the direction of the Health Promotion Manager, this position supervises, organizes, and monitors the day-to-day activities and work of the Health Promotion Nurses.

Requirements

Registered Nurse with four (4) or more years of clinical experience required.
Possess and maintain a valid multistate nursing license required.
Basic Life Support through American Heart Association, must be obtained within 90 days of hire.
Thrive in working with technology and become proficient with the organization’s electronic medical record system.
Strong ability to communicate effectively both verbally and in writing.
Excellent documentation skills; notes must be logical, clear, and concise.
Must be organized and have strong attention to detail.
Familiarity/experience with communicating with patients, especially on the telephone.
Demonstrate problem-solving, prioritization, and time management skills.
Ability to multi-task and maintain integrity of work despite interruptions.
Demonstrate strong collaboration, team-work, and customer relation skills.
Must be capable of making independent nursing decisions and demonstrate knowledge of the rationale of appropriate patient care.
Ability to handle emergency situations calmly and effectively.
Must be able to maintain good interpersonal relationships with co-workers, other members of the health care team, and the organization.
Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
Communicate through appropriate channels and use the proper chain of command for patient complaints.
Provide customer service in accordance with the organization’s mission.
Be courteous and respectful when interacting with patients and family members.
Maintain confidentiality in accordance with the organization’s policy and procedure and HIPAA requirements.

Nice To Haves

Previous nursing leadership/supervisory experience preferred.
Previous case management and/or relevant clinical experience preferred.

Responsibilities

Oversees the day-to-day activities of the Health Promotion Nurses, including assigning outreach tasks/responsibilities, hospital admissions/emergency room follow-up activities, and Accountable Care Organization (ACO) activities.
With the assistance of the Health Promotion Manager, consistently assesses the organization and structure of the workload of the Health Promotion Nurses, including updating workflows, updating distribution of tasks, and updating goals/expectations for Health Promotion Nurses.
Makes sure that all Health Promotion Nurses are appropriately cross-trained on transition of care functions and chronic care management functions.
Makes sure that all Health Promotion Nurses are knowledgeable about the resources within CHC/SEK and resources (both healthcare and social services) within the communities CHC/SEK serves.
Monitors, reviews, and assesses notifications and information available to Health Promotion Nurses; including maintaining knowledge/understanding of notifications and information provided in electronic health record (EHR) reports and payer portals while also collaborating with outside facilities to obtain timely discharge records and needed information.
Utilizes technology and telehealth platforms to better help Health Promotion Nurses connect patients to care and provide nursing assessments, as needed.
With the assistance of the Health Promotion Manager, contributes to and utilizes data (e.g. ACO information) to achieve program goals and improve patient health outcomes.
Assist in educating providers and support staff in value-based care initiatives, particularly around hospital visits/discharges and chronic care management.
Participate in quality improvement activities to continually help CHC/SEK improve care gaps and improve patient outcomes, including identifying opportunities to implement best practice approaches and innovations to improve outcomes.
Actively participate in ongoing in-service programs, staff meetings, continuous quality improvement, and periodic performance/protocol evaluations and development.
Understands, is knowledgeable, and can otherwise perform all the essential duties of a Health Promotion Nurse.
Execute all duties and services in full compliance with CHC/SEK policies and procedures.
The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.