RN Coordinator - Internal Medicine Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

1d•$121,680 - $200,772

About The Position

Serves as a valued member of the departmental team as the RN Coordinator to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Collaborate with management in clinical unit operations. Assists with competency validation/education for the clinical staff as needed. Able to provide in person and telephone triage for same day appointments, and collaborate with a team of triage nurses. In addition, as an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting, when required. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when working as a team of clinical floor staff and patient care coordinators with overlap at multiple practice sites or overseeing patient care if working at a clinic. Other duties as assigned.

Requirements

Bachelor’s Degree Nursing Degree in Nursing (BSN)
2 years In outpatient/inpatient clinical practice.
Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, point of care testing, and medication administration, in accordance with administrative and clinical policies, regulations and procedures.
Registered Nurse - RN (CA Board of Registered Nursing)
Basic Life Support (BLS) Healthcare Provider from American Heart Association
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Nice To Haves

Experience in outpatient/clinic setting or endocrinology.
Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association

Responsibilities

Follows policies and procedures: demonstrates ability to access online manuals and references
Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests.
Monitors status of pending items and follows-up, as needed.
Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.
Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations.
Reports any unusual occurrences to supervisor.
Responds to emergency situations using standard emergency protocols and procedures.
Participates in monitoring and evaluating the quality and appropriateness of patient care.
Contributes objective data regarding performance of other clinical staff members, as requested.
Maintains a safe environment in accordance with standards, policies and safety regulations.
Ensures compliance with infection control policies.
Transfers learned scientific knowledge into practical application in applying the nursing process
Appropriately completes nursing assessment and screening upon patient arrival at each appointment, in case of need.
Participates in professional hospital/nursing activities
Educational workshops
Assist in the development or updating of patient education materials
Serves as Lead RN and resource to clinical staff.
Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.
Trains and competency validates all clinical staff to ensure compliance with hospital policies as needed
Under the direction of a physician and operating within the scope of practice, triages patient in person and via phone calls and provides guidance and direction to inquiries per protocols.
Interprets assessment information and formulates nursing diagnosis
Trains staff to maintain problem list, medication list and allergies list
Administers medications as ordered and completes re-assessments as indicated
Completes patient care procedures correctly per policy
Delegates tasks based on others’ scope of practice and competency
Acts as patient advocate
Documentation is complete and correct on all encounters
Ensures medication list is current and complete
Provide patient and family education as needed based on diagnosis or treatment plan.
Train clinical staff on patient and family education as needed.
Evaluates nursing competencies for clinical staff as needed.
Communicates effectively with all members of the healthcare team including the patient and family by:
Appropriate patient/family interactions
Effectively triages in person and via phone calls
Utilizing e-mail system and messaging systems
Communicates effectively with members of the clinical team.
Manages time effectively.
Able to organize and prioritize responsibilities
Assists in overseeing daily clinic operational flow
OBSERVES REGULATORY AGENCY REQUIREMENTS:
National Patient Safety Goals
Uses two patient identifiers
Does not use unapproved abbreviations
Uses procedural time out
Uses appropriate communication between providers
Completes medication reconciliation
Maintains audible alarms
Hazardous waste management
Biohazard
Medication
Sharps
HIPPA
OSHA requirements (ie. No food or drink in clinical areas)
TJC (continuous survey readiness)
Critical values are written, read back and shared with appropriate provider
Dictated orders are written down, read back for validation, signed, timed and dated
Maintains a safe work environment for self and others
Participates in professional hospital/nursing activities
Educational workshops
Assist in the development or updating of patient education materials
Performs other related duties as assigned.