RN Clinical Liaison
About The Position
We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services. This position involves receiving and responding to referrals from various healthcare professionals, assessing patient eligibility for hospice services, and educating patients and families on hospice care. The liaison will also complete necessary documentation for intake and admission, serve as a point of contact between referral sources and the hospice care team, and make daily visits to hospitals and facilities to maintain visibility and build relationships with key personnel, while also identifying new outreach opportunities.
Requirements
- Licensed Nurse with three to five years of hospice experience required
- Minimum of three years of hospice experience required
- Current RN license to practice nursing in the state of employment
- CPR certification
- Valid driver’s license and automobile insurance
- Strong knowledge of hospice care and the unique needs of patients and families
- Familiarity with community resources and referral networks
- Excellent patient assessment and documentation skills
- Ability to supervise staff, coordinate services, and manage programs effectively
- Strong communication and interpersonal skills with sensitivity to diverse backgrounds
- Compassion and sensitivity to the needs of terminally ill patients and their families
- Flexibility to manage a variety of tasks and shifting priorities
- Professional maturity, collaboration, and tact in working with interdisciplinary teams
- Ability to influence and educate referral sources, patients, and families
- Demonstrated commitment to patient advocacy and quality care
Nice To Haves
- BSN with five or more years of hospice experience preferred
- Prior experience as a discharge planner, case manager, or educator preferred
Responsibilities
- Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
- Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
- Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
- Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
- Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
- Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
- Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services
Benefits
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
