RN Clinic Manager Urgent Care Rancho

UnitedHealth Group•Las Vegas, NV

9d•$91,700 - $163,700

About The Position

Optum NV is seeking a RN Clinic Manager to join our team in Las Vegas, NV. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position in this function receives direction operationally from Director RN and works collaboratively with Physicians. Gives direction to support staff members of designated Urgent Care team. Works cooperatively with team physicians and Clinic Operations Management. Supports the overall vision of a Positive Patient Experience by achieving a positive balance of healthcare, cost outcomes and patient satisfaction. Facilitates excellent customer satisfaction while achieving team and division specific financial goals. Supports the Urgent Care team by providing leadership and promoting collaboration with internal and external team members. Ensures standards of care are implemented and compliance with all state and federal regulations, standards of practice, and company policies and procedures. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Unrestricted, unencumbered and active RN License in the State of NV
5+ years of progressive and relevant nursing experience in various settings, including: ER, Urgent Care, ICU/IMC, or other critical settings
3+ years of progressive nursing management in an ER/Urgent Care/Critical Care setting

Nice To Haves

Bachelor’s degree or higher in nursing, healthcare, or other related field
Demonstrated familiarity with LEAN or other project management methodologies

Responsibilities

Coordination and quality of care of patients in Urgent Care
Implementation of programs designed to meet overall organizational goals
Participate in the interview, selection, orientation and development of clinical staff
Supervise/evaluate/educate clinical licensed and non-licensed staff for compliance with all SMA, Optum and UHG policies and procedures, state and federal regulations, and standards of practice
Ensure and participate in the development and implementation of patient centered care plans
Ensure communication and coordination of patient care needs to primary care team
Provides direct patient care includes working flexed hours between weekends and weekdays as needed
Completion of referral process
Participates in community outreach programs
Participates in employee community council
Support and implements new processes, supporting clinic and business initiatives
Identifies and develops education/orientation plan for staff
Effectively communicates and engages employees
Conduct and engage lean standards & audits in workflow
Manage patient concerns for improved experience
Review and manage staffing, quality reviews and interpersonal conflicts