RN Clinic Manager

UnitedHealth Group•Madison, AL

19d•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary The Clinic Manager provides operational oversight and staff guidance for the clinic(s) in their designated market under the supervision of the Senior Clinic Manager. This role supports daily clinic operations inclusive of staffing management, inventory monitoring, and clinic compliance with state, federal, and accrediting body requirements. Located in the FlexCare Infusion center at 1038 Research Blvd, Madison, AL Schedule for this position will be Mondays, Tuesdays 8am-4pm, Wednesdays, Thursdays 11am-7pm, and Fridays 9am-3pm.

Requirements

AL RN
2+ years Infusion experience
Basic Life Support/ CPR certification, required upon hire
If RN an additional certification, ONS Fundamentals of Chemotherapy and Immunotherapy Administration Certification, is required within 90 days of hire
2+ years of experience in a healthcare office setting, experience in clinic management, and/or management of administrative staff
Computer Skills: Microsoft Word, Outlook, Excel

Responsibilities

Communicates with physicians and other health care providers on clinical services-related issues
Evaluate the effectiveness of the health care process (self, systems, environment, and instrumentation) in meeting clinic outcomes
Demonstrate awareness of legal issues in all aspects of patient care and clinic operations functioning
Assist in overseeing patient scheduling activities in the designated clinic(s)
Oversee and optimize clinic-based staffing schedules
Proactively identify staffing needs based on growth trends and individual clinic needs
Manage Buy & Bill inventory and assist Inventory Specialists with Specialty Pharmacy inventory as needed
Assist Inventory Specialists to manage drug inventory storage per manufacturer requirements, including management of storage controls and any out-of-range remediation/remediation coverage
Oversee and manage multi-site supply inventory to support clinical and non-clinical operations
Maintain routine operational reporting via EMR to evaluate clinic documentation practices.
Assist with monitoring and maintaining ongoing ACHC Accreditation requirements
Assist with the creation and implementation of policies and procedures that support clinic staff and patient care
Manage all administrative and clinical hiring needs in the designated clinic(s)
Assist in the selection, orientation, and initial/ongoing training of clinic staff
Assists in patient care including peripheral IV initiation, central line access, and medication preparation and administration.
Assists in patient monitoring and observation
Manage employees through establishing performance goals, allocating resources, and maintaining an appropriate staffing ratio
Ensure that clinic staff complete orientation, maintain ongoing competence requirements, and participate in ongoing education as required to provide safe and professional services
Ensure that all patient-related documentation and clinical reports are accurately completed, submitted, and/or filed in a timely manner according to internal and external regulatory requirements and in support of the billing process
Assist the Senior Clinic Manager and/or Director of Clinical Services in ensuring compliance with all regulatory agencies governing healthcare delivery by monitoring onsite clinical operations and initiating changes where required
Participate in planning, decision-making, and implementation of office activities that affect clinic operations