RN Clinic Access - Telephone Triage
About The Position
The Clinic Access RN is responsible for all aspects of the Nursing Process of telephone triage by assessing the patient’s needs and coordination the appropriate care. Provide education and information for patient access and ensure appropriate documentation and notes on patient interactions. The RN will also contribute to the team as necessary to ensure quality patient care. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Why Clinic Access Telephone Triage? Highly engaged team of nurses in the Scripps Medical Foundation Telephone Triage Call Center department. Work closely together as a team with great communication. Fully remote position once trained. Work with Scripps and non-Scripps patients to be able to provide the appropriate level of care. Involves coordination of care within the various Scripps locations.
Requirements
- ADN or Nursing Diploma
- Current California RN license
- Current BLS from the Association Healthcare Provider
- Must live in or plan to relocate to San Diego or Riverside county for consideration even though this is a remote position
Nice To Haves
- Two (2) or more years of RN experience in an acute care setting or Urgent Care, Cardiology, Pulmonology, Family Medicine, Internal Medicine, or Pediatrics.
- Prefer one or more years of experience in telephone triage.
- Demonstrated ability to work with diverse patient population.
- Knowledge of Epic.
- BSN.
- ER, ICU, Triage experience.
Responsibilities
- assessing the patient’s needs
- coordination the appropriate care
- Provide education and information for patient access
- ensure appropriate documentation and notes on patient interactions
- contribute to the team as necessary to ensure quality patient care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
