Coordinator, Case Management
About The Position
Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge. Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payors regarding care. Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources. Provides discharge education and resource referrals to patients. Performs chart review to identify actual or potential issues with service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement. Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance.
Requirements
- Graduate of a Program in Discipline Required
- Graduate from an accredited school of nursing BSN Preferred
- RN licensure to practice to work in the state
- Obtain ACM (Accredited Case Manager) certification within 2 years of hire/transfer date.
- Basic Life Support (BLS) - upon completion of hospital orientation
- critical thinking skills
- decisive judgment and the ability to work with minimal supervision
- Must be able to work in a stressful environment and take appropriate action.
Nice To Haves
- Graduate from an accredited school of nursing BSN Preferred
Responsibilities
- Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge.
- Monitors patient and family satisfaction.
- Responds to questions and complaints from patients, family members, and payors regarding care.
- Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources.
- Provides discharge education and resource referrals to patients.
- Performs chart review to identify actual or potential issues with service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
- Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
