RN Ambulatory, Triage
About The Position
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $29.50 - $44.50. $15,000 Sign On Bonus available for Qualified Candidates! Union Position: No Department Details Join our Pulmonary Team as an RN Referral Triage Specialist: • Collect and interpret clinical information to direct accurate and efficient scheduling. • Assign referrals to appropriate providers and subspecialties. • Identify and escalate cases that require further review. • Coordinate care within the Pulmonary department, collaborating with referring providers and other departments as needed. • Collaborate with providers to determine additional testing and/or record collection • Provide patient education regarding referral questions and instructions. • Utilize various technologies to manage scheduling and referral processes. Schedule is Monday through Friday 8 hour day shifts! Summary Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Job Description Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Requirements
- Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
- Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
- Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside.
- Within first 30 days of employment, all requirements to obtain license needed for role is completed.
- Obtains and subsequently maintains required department specific competencies and certifications.
Nice To Haves
- Bachelor’s Degree in nursing preferred.
- One year of healthcare experience preferred.
Responsibilities
- Collect and interpret clinical information to direct accurate and efficient scheduling.
- Assign referrals to appropriate providers and subspecialties.
- Identify and escalate cases that require further review.
- Coordinate care within the Pulmonary department, collaborating with referring providers and other departments as needed.
- Collaborate with referring providers and other departments as needed.
- Collaborate with providers to determine additional testing and/or record collection
- Provide patient education regarding referral questions and instructions.
- Utilize various technologies to manage scheduling and referral processes.
- Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
- Guides the patient to the appropriate level of care
- Schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
- Documents information provided to patients during triage in health record systems
- Records patients health conditions for follow-up patient care.
- Maintains and develops triage protocols
- Ensures patients' healthcare information is updated on time.
- Educate patients based on calls that come in.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
