At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The RN Ambulatory Triage Nurse plays a critical role in coordinating patient care within the outpatient setting. This position serves as the central communication hub between patients, providers, and multidisciplinary teams to ensure timely, accurate, and clinically appropriate care delivery. This role is primarily desk-based, with a strong focus on telephone and electronic triage using EPIC to manage all patient care actions and documentation. The nurse handles a high volume of MyChart messages, phone encounters, refill requests, staff communications, and pending orders while exercising strong clinical judgment, prioritization, and independent decision-making A caregiver in this position works M-F| 8:00am—4:30pm or you may work 4-10 hours shifts 7:00am—5:30pm| no holidays or weekends.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree