RN, Admission

Chapters Health System•Auburndale, FL

1d•Onsite

About The Position

The Chapters Health System is a company where employees are committed to providing outstanding patient care and a high level of customer service. The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. This role ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization. Chapters Health System is a progressive leader and premier health organization dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983, as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates, offering services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs.

Requirements

Current license as RN in the state where the employee will be working
Minimum of one (1) year nursing experience
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Strong clinical assessment skills
Ability to effectively communicate in English (verbal and written)
Ability to present services in a professional and articulate manner
Valid driver’s license and automobile insurance per Company policy
Reliable transportation to meet schedule
Ability to work in a team environment and intervene appropriately
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
Strong goal/outcome orientation with exceptional time management skills
Excellent customer service focus
Active BLS for healthcare professionals from the American Heart Association or Red Cross.

Nice To Haves

hospice or hospital experience preferred
preferred background in emergency department or ICU
bi-lingual in Spanish preferred

Responsibilities

Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Completes clinical admissions for all Company services including, but not limited to: Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner
Identifies admission objections, concerns or other entry barriers and provides responses
Educates patient/family on admission requirements and addresses immediate needs
Completes informed consents and initial assessment according to regulations and Company policy
Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
Obtains Physician orders
Completes documentation per Company policy
Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
Communicates frequently with Care Navigation staff to ensure timely follow-up.
When assignment is complete, informs the Care Navigation team and prepares for next assignment.
Provides all necessary clinical communication timely using SBAR.
Discusses any potential needs with after-hours staff.
Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
Obtains medical record information for the referral.
Develops strong relationships with case managers, physicians, etc. at facilities.
Works with Professional Relations Representatives (PRRs) to provide education on all available services.
Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.
Performs other duties as assigned.