Risk Manager, Financial Fraud

AmazonTempe, AZ
21h

About The Position

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Financial Fraud team protects Customers, Selling Partners and Amazon financials from bad actors and dis-incentivize abusive seller behavior to ensure we offer a trustworthy experience. We are looking for a highly motivated Risk Manager to solve exciting business problems in large scale. This role will perform comprehensive investigations to identify business problems and the root cause, use data to locate emerging patterns of risk, and drive the implementation of large scale solutions. This role will work directly with product and program managers, machine learning scientists, subject matter experts across risk domains, as well as regional stakeholders. About the team The Financial Fraud team works to mitigate negative impact to Amazon’s Customers and Amazon’s financials. We detect and enforce bad actor sellers who do not intend to conduct legitimate business in our stores. We solve problems in large scale and through automated solutions.

Requirements

  • 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
  • Bachelor's degree or equivalent
  • Experience with SQL and Excel
  • 3+ years of program or project management experience
  • Experience in scripting for automation (e.g. Python) and advanced SQL skills.
  • Experience managing, analyzing and communicating results to senior management
  • Experience collaborating with global and local stakeholders

Responsibilities

  • Conduct deep dive investigations to derive business problems and define use cases in an ambiguous environment
  • Use data to make high judgement decisions and take direct actions to stop bad actors on worldwide stores as early as possible
  • Share risk insights with partner teams to constantly improve detection mechanisms
  • Manage risk mitigation projects designed to improve operational and process efficiency
  • Identify gaps and risks in current mechanisms and policies and recommend solutions to product/policy owning teams
  • Effectively prioritize opportunities and communicate with stakeholders/dependency teams to influence roadmaps

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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