Human Resources - Risk Management Specialist

Luna Grill•Carlsbad, CA

1d•$75,000 - $95,000•Hybrid

About The Position

Protect the Brand. Strengthen the Business. Empower Our People. At Luna Grill, we don’t just build restaurants, we build strong, secure, people-first environments where our teams can thrive and our guests feel confident. We are looking for a strategic, proactive, and detail-driven Risk Management Specialist to join our People Team. This is not a reactive role, it’s a prevention-first, solutions-focused leadership position that partners cross-functionally to protect our team members, our guests, and our brand. If you’re someone who sees around corners, leads with integrity, and believes prevention is more powerful than reaction — we want to meet you.

Requirements

3–5 years of risk management, loss prevention, or investigative experience (restaurant, hospitality, or retail strongly preferred).
BA/BS in Criminal Justice, Risk Management, Business Administration, or related field required.
Experience supporting multi-unit and/or multi-state operations.
Strong analytical and investigative skills with exceptional attention to detail.
Clear, confident communication skills — both written and verbal.
The highest level of integrity, discretion, and professional ethics.
The ability to balance independent initiative with strong cross-functional collaboration.
Excellent time and project management skills.

Responsibilities

Lead Risk Prevention Initiatives
Conduct proactive risk assessments across restaurants and corporate operations.
Identify vulnerabilities and implement strategic prevention plans.
Prepare and present risk reports to senior leadership with clear, actionable recommendations.
Collaborate cross-functionally to ensure initiatives are executed effectively.
Oversee Loss Prevention & Investigations
Investigate incidents including accidents, theft, safety concerns, and claims.
Review surveillance, POS data, and documentation to assess exposure and root cause.
Partner closely with HR on Worker's Compensation Claim Management
Work with legal representatives, claimants, and insurance partners to minimize financial and legal impact.
Provide clear summaries and preventative recommendations following investigations.
Drive Safety & Compliance
Conduct safety audits and ensure compliance with health, fire, and workplace regulations.
Monitor companywide adherence to safety standards and policies.
Develop crisis management protocols and mitigation strategies.
Stay current on evolving laws and regulations impacting risk exposure.
Train, Educate & Elevate
Deliver training programs to restaurant leaders and teams on safety, loss prevention, and compliance.
Reinforce policies through consistent communication and education.
Create presentations and reports that simplify complex risk concepts into actionable insights.