Risk Management – Home Lending Strategic Analytics - Vice President

JPMorgan Chase & Co. • Plano, TX

112d

About The Position

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President in Loss Mitigation and Default Servicing Analytics within JPMorgan Chase's Risk Management team, you will lead a team of skilled analysts responsible for driving strategic initiatives in mortgage servicing. Your role will be crucial in shaping analytics strategies, fostering a collaborative and inclusive team environment, and delivering insights that influence senior stakeholders and support our commitment to responsible growth.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Requirements

• Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field.
• 7+ years of experience in analytics, with expertise in SAS and/or SQL programming (ORACLE, Teradata).
• Proven leadership experience with a track record of managing and developing high-performing teams.
• Strong analytical and problem-solving skills, with the ability to generate actionable insights.
• Excellent communication and presentation skills, capable of conveying complex information to non-technical stakeholders.

Nice To Haves

• An advanced degree is preferred.
• Experience in mortgage servicing, risk analytics, or financial services.
• Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx.
• Demonstrated ability to lead strategic projects and mentor junior team members.
• Experience working with geographically diverse teams is a plus.

Responsibilities

• Lead the development and execution of advanced analytics initiatives related to loss mitigation and default servicing, focusing on areas such as loan modification, foreclosure, bankruptcy.
• Utilize SAS and SQL programming to synthesize large datasets, generating actionable insights and data-driven recommendations for senior leaders.
• Collaborate with cross-functional teams, including risk management, data scientists, and operations, to ensure data quality and effective strategy execution.
• Mentor and develop team members through regular one-on-one coaching, professional development, and performance reviews, fostering a culture of continuous learning and improvement.
• Conduct weekly team meetings to provide updates on servicing strategy, recognize achievements, and promote team progress towards goals, while actively promoting diversity and inclusion.
• Communicate complex analytical findings to senior stakeholders, ensuring clarity and impact, and deliver influential presentations to management.
• Build and execute a strategic book of work, managing risks, deadlines, and dependencies, while ensuring accountability and timely escalation of issues.
• Engage with stakeholders through regular one-on-one meetings, bringing agenda topics and following up on action items to maintain strong relationships.
• Continuously improve processes, prioritize high-value work, and ensure robust controls are in place for key processes.
• Actively seek and respond to feedback, promoting an inclusive environment where diverse perspectives are valued.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees