Risk Governance Sr Manager
About The Position
Join Citizens and help shape the foundation of enterprise risk governance. We’re seeking a motivated professional to play a critical role in supporting our risk management strategy and ensuring strong governance across the organization. This position offers visibility with senior leadership and the opportunity to influence risk culture while building expertise in enterprise frameworks. As a Risk Governance Senior Manager , you will be a key contributor to Citizens’ risk policy and governance structure. You will collaborate on governance-related activities for executive and board-level risk committees, manage policy lifecycle processes, and partner with stakeholders across the enterprise to ensure compliance with regulatory expectations and internal standards. In addition, you will provide project and business support for the Risk Division, helping drive operational excellence and strategic initiatives. This role is ideal for a detail-oriented professional who wants to deepen their governance expertise and interface with senior and executive leadership. This position provides high visibility and collaboration with leadership across the enterprise. You will influence decision-making in support of the Enterprise Risk Management Governance Framework, support Board and Management-level Risk Committees, and guide stakeholders in applying risk governance standards effectively. Administrative elements of the role include documentation review, collaboration with policy owners and committee documentation furnishers on exhibit refinement, and recordkeeping. Why Join Us? This role offers enterprise visibility, meaningful impact, and a path for career growth in risk governance and policy leadership. If you're ready to contribute to a strong risk culture and work closely with senior stakeholders, apply today.
Requirements
- Experience: 5+ years in risk management, governance, or policy development within financial services or a regulated industry.
- Expertise: Understanding of risk frameworks, regulatory requirements, and governance best practices.
- Technical: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams); experience with Archer/GRC, Wdesk, or Ariba is a plus.
- Strong writing and grammar skills is essential.
- Growth Mindset: Adaptable, critical thinker willing to embrace innovation and leverage new technologies (e.g., MS Copilot) to drive efficiency and insights.
- Education: Bachelor’s degree required; advanced degree or certifications (e.g., FRM, CRCM) preferred.
- To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Nice To Haves
- advanced degree or certifications (e.g., FRM, CRCM) preferred.
- experience with Archer/GRC, Wdesk, or Ariba is a plus.
Responsibilities
- Support Governance Excellence: Coordinate activities for risk committees, including producing meeting agendas and minutes, reviewing, compiling and distributing materials, and maintaining governance documentation.
- Policy & Framework Administration: Manage policy review processes and ensure adherence to Citizens’ Policy and Procedure Framework.
- Workflow Architect: Serve as a subject matter expert on GRC application workflows that operationalize framework requirements for policies and procedures.
- Regulatory & Audit Support: Assist with regulatory exams and internal audits, ensuring timely and accurate responses, as applicable.
- Stakeholder Engagement: Partner with risk leaders, policy owners, and front-line units to embed governance practices and drive process improvements.
- Continuous Improvement: Identify opportunities to enhance governance processes and tools.
- Project & Business Support: Provide administrative and project support for the Risk Division as needed.
Benefits
- We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
- Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
