Risk & Fraud Intelligence Manager

Fidelity • Westlake, TX

11h • Hybrid

About The Position

Join the Anomaly Prevention & Detection (APD) team to identify, assess, and reduce fraud (and other) risk across Workplace Investing. In this meaningful role, you will perform critical account reviews, improve and establish controls, and participate in daily operational activities focused on fraud and other significant events impacting our clients. The Risk & Fraud Intelligence Manager will demonstrate analytical and problem-solving abilities to identify issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. The Anomaly Prevention & Detection team was formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices.

Requirements

• 5+ years in fraud prevention, audit, or risk management experience
• Ability to recommend improvements based on process evaluation
• Strong analytical skills to detect patterns, trends, and operational issues with clear presentation or results
• Skilled facilitator who can align diverse stakeholders and drive decisions
• Concise meeting facilitation and outcome documentation

Nice To Haves

• Control testing, fraud analytics, and case management experience is desirable
• Bachelor’s degree preferred

Responsibilities

• Evaluate transactions and accounts daily to identify and escalate anomalies, risks, or issues
• Support assessments (e.g., map workflows, analyze data, review procedures) of operational activities to determine control, automation, and improvements
• Produce actionable findings with target outcomes
• Support incident remediation including recommendation development, tracking, and closure

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees