Risk Control Specialist - WI

EMC Insurance Companies

13d • $90,635 - $137,714 • Remote

About The Position

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position can be performed remotely for candidates who reside in the Milwaukee, Wisconsin area Essential Functions: Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc Provides detailed explanation of business operations, hazards, and controls associated with coverages Delivers advanced training and on-site loss control surveys for current and prospective accounts Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s) Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report Develops positive relationships with accounts and agents Other duties as assigned

Requirements

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
• Five years of experience in risk control or safety role, or related experience
• Good computer skills, including Microsoft Office Suite
• Strong knowledge of industrial, construction, fire, and commercial automotive safety
• Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
• Strong ability to understand and evaluate risk
• Good ability to identify and visualize potential loss exposures
• Strong problem-solving skills
• Strong customer service skills
• Ability to work effectively with others, as well as independently
• Ability to multi-task and prioritize to meet deadlines
• Good verbal and written communication skills, including documentation skills
• Travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

Nice To Haves

• Certifications such as certified safety professional preferred

Responsibilities

• Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets
• Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents
• Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses
• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need
• Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members
• Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed
• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts
• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
• Provides detailed explanation of business operations, hazards, and controls associated with coverages
• Delivers advanced training and on-site loss control surveys for current and prospective accounts
• Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
• Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)
• Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report
• Develops positive relationships with accounts and agents
• Other duties as assigned

Benefits

• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level