Transportation Risk Control Specialist

Travelers • San Francisco, CA

23d

About The Position

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. At Travelers, Transportation Risk Control Specialists play a critical role in helping businesses reduce losses from vehicular accidents by addressing driver and vehicle-related exposures. Managing a multi-state territory, Specialists support a diverse range of industries including construction, oil & gas, public sector, and national accounts—providing expert guidance on fleet safety and transportation risk management.

Requirements

• Risk control/safety experience in transportation, logistics, or related field
• 3-5+ years experience in fleet safety, transportation risk management, or commercial vehicle operations strongly preferred
• Knowledge of DOT/FMCSA regulations and compliance requirements
• Understanding of commercial auto insurance and risk assessment principles
• Prior role that included technical training or mentoring within the discipline.
• Relevant experience in consulting will be considered
• Bachelor's degree in related field.
• Understanding of Commercial Lines insurance products, services, and risk selection practices preferred.
• Willing to meet and understand Risk Control performance standards, policies and procedures.
• Demonstrated expertise/command in specialty and ability to maintain up to date knowledge.
• Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
• Can acquire working knowledge of relevant Risk Control computer systems applications.
• Maintains relevant professional designation.
• Balances customer expectations and expense constraints.
• Builds credibility with internal and external customers.
• Creates customer satisfaction by demonstrating the value of Risk Control services.
• Strong written communication skills.
• Continually assesses workload in light of business priorities; directs own efforts.
• Influences others to take action on recommendations.
• As needed for discipline.
• Five years of experience in risk control specialty, including, but not limited to, Inland Marine, Industrial Hygiene, Boiler & Machinery, Property, or Construction.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Responsibilities

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Deliver specialist level service in area of technical expertise (eg: risk evaluation, management consulting, strategy development, training) to meet needs of underwriting or customer.
• Serve as a technical resource to Risk Control field organizations and internal business partners.
• Collaborate in technical development of Risk Control staff in partnership with field management on areas of technical expertise.
• Conducts co-surveys with and performs quality assessments on work of field staff.
• Consult with clients and business partners on ways to control hazards in order to reduce or prevent losses.
• Understand and apply practical, collaborative consulting concepts in helping clients develop ongoing programs for continuous safety improvement.
• Document findings and recommendations to internal business partners and/or clients.
• Influence clients to implement recommendations.
• Maintain current knowledge of regulatory environment and emerging issues in the specialty.
• Maintain timely, relevant communications with Technical Unit Manager, Regional Managers and Risk Control staff.
• Perform other duties as assigned.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees