Risk & Compliance Manager
About The Position
We are seeking a Risk & Compliance Manager who thrives at the intersection of security, compliance operations, risk management, and cross-functional collaboration. This role is both strategic and hands-on, owning key components of Built’s SOC program, client assurance processes, and ongoing governance responsibilities across the organization. The Risk & Compliance Manager supports and maintains Built’s security and compliance posture by managing external audits, client due diligence engagements, compliance tooling, and recurring risk and controls activities. This highly visible role works closely with teams across Security, IT, Engineering, Product, Payments, HR, and Operations to ensure Built remains audit-ready and aligned to industry and regulatory expectations. This is an individual contributor role with no direct people management responsibilities.
Requirements
- 7-8 years of experience in security compliance, audit readiness, or risk management.
- Hands-on experience with SOC 2 or similar frameworks (ISO 27001, PCI, SOX).
- Strong understanding of control requirements and evidence validation.
- Excellent communication and documentation skills.
- Experience with compliance platforms such as Drata, Vanta, AuditBoard, or similar.
- Ability to manage multiple concurrent projects, deadlines, and stakeholders.
- Strong organizational and analytical skills with exceptional attention to detail.
- Ability to translate compliance requirements into clear, actionable guidance.
- A collaborative mindset and comfort working across technical and non-technical teams.
- A proactive approach to identifying risks, gaps, and opportunities for improvement
Nice To Haves
- Experience in fintech, SaaS, or other regulated industries.
- Knowledge of payments compliance (AML, sanctions, ACH/Nacha).
- Experience supporting client due-diligence engagements.
- Familiarity with security and risk frameworks (NIST, CIS, SOC).
- Experience with Conveyor, Jira, and vendor management tools (Zip).
Responsibilities
- Respond to and manage client security assessments, questionnaires, and due-diligence requests.
- Provide compliance documentation and evidence through Built’s Trust Center.
- Participate in client review meetings and coordinate internal follow-ups as needed.
- Coordinate the full lifecycle of Built’s annual SOC 1 and SOC 2 audits, including evidence collection, stakeholder scheduling, and auditor communication.
- Maintain Built’s control environment within Drata and ensure ongoing audit readiness.
- Administer Built’s Trust Center (Conveyor), ensuring documents, policies, and audit materials are accurate and up-to-date.
- Manage client access requests and support users with navigation and content inquiries.
- Support annual payments compliance activities (e.g., AML/Sanctions training, Nacha audit) in partnership with external consultants and internal stakeholders.
- Conduct periodic internal reviews of payments processes to ensure adherence to policies and partner expectations.
- Manage the lifecycle of Built’s policies and procedures, ensuring updates, annual reviews, and publication to the Trust Center.
- Maintain core compliance documentation, including audit records, incident logs, attestations, and internal reporting.
- Support ongoing monitoring and upkeep of compliance and security controls across the organization.
- Track and coordinate recurring compliance tasks managed through Jira automations.
- Partner with Learning & Development to manage annual and onboarding compliance/security training and ensure completion across the organization.
- Participate in vendor reviews within the procurement process and maintain the Significant Vendor Index.
- Support the annual enterprise risk assessment and track mitigation activities.
- Manage inbound data subject access requests (DSARs) and coordinate responses in alignment with regulatory and internal requirements.
Benefits
- The rare opportunity to radically disrupt a $1.5T industry
- Competitive benefits including: uncapped vacation, health, dental & vision insurance
- 401k with match and expedited vesting
- Robust compensation package, including equity in the form of stock options
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
