Risk and Safety Manager (Paris)

Caesars Entertainment•Las Vegas, NV

About The Position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY To develop, organize and maintain the company’s Risk Management Program. Deal directly, as a company representative, with guests in complaints, accidents, and injuries. Maintain a proactive approach to minimize guest accidents through direct liaison with Risk & Safety Supervisor.

Requirements

High School Diploma or equivalent required
2-5 years of Hotel / Casino Leadership experience preferred.
At least 3 years of supervisory experience is required.
Strong computer knowledge of word processing is required.
Ability to communicate in English is required.
Strong guest relations skills are required.
Must be able to communicate well in person, on the telephone, and in correspondence.
Must be able to deal with insurance companies, legal representatives, and guests.
Must be able to administrate and monitor the progress of each claim.
Must be able to prepare and document claims releases.
Customer service mentality
Outstanding character and integrity
Must have demonstrated experience successfully developing and leading safety programs in medium to large organizations.
Possess a charismatic and naturally outgoing personality.
Must be a dedicated team player working toward a common goal.
Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Must be able to see and, also, remember the specific details of incidents and persons.
Must be able to give court testimony when necessary and write detailed reports.
The Risk and Safety Supervisor responds to visual and aural cues and must be able to read, write, speak, and understand English.
Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

Nice To Haves

College degree in Business, Criminal Justice, Risk Management/Finance or related field preferred
Strong background in the gaming industry, Safety, and Insurance is preferred.
Knowledge of laws and regulations affecting casualty claims is preferred.
An understanding of OSHA regulation and compliance is necessary.

Responsibilities

Ensure that unsafe conditions affecting guests are identified and corrected promptly.
Review all accidents and incidents involving guests and team members and assign to the Risk & Safety Coordinator
Oversee the Risk & Safety Supervisor for each resort.
Conduct investigations of all reported guest claims to minimize liability to the company.
Take photographs and statements from guests and witnesses if necessary.
Collect and secure evidence.
Analyze investigations to ascertain causes and recommend preventative measures.
Participate in settlement negotiations with guests and/or their counsel.
Coordinate/follow-up/respond to guest claims.
Oversee accurate and prompt payment of guest claims.
Compile and distribute required accident reports.
Maintain files and records to include guest accidents, injuries, and claims.
Chair Monthly Safety Meetings and track Aclaimant usage for your properties
Maintain Light Duty program within the company guidelines for workers compensation
Must be able to perform all of the above in a Customer Service’s friendly environment.
On-Call status, 24 hours a day, 7 days a week.