Risk Advisor

Marsh McLennan•Morristown, SD

20h•Hybrid

About The Position

Risk Advisor Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive at MMA Private Client Services – National. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life: As part of our Risk Advisory team on the Private Client Services team, you’ll work collaboratively with Private Client Services Leadership to drive profitable growth by providing risk consulting advisory and insights, risk mitigation services and risk prevention solutions to create a suite of services to assist Family Office and Ultra High New Worth clients. You will have access to the global resources of MMC, Marsh and MMA and be expected to deliver industry leading insights, tools and unmatched depth of expertise to clients who are prepared to take the ‘extra step’ to safeguard their lifestyles and/or assume more risk. You will be uniquely positioned to empower clients to live life fully knowing they have proactively addressed their personal risk. The continuous review and application of emerging technology, tools and approaches to manage and mitigate risk is essential:

Requirements

5 -7 years of risk management experience in High Net Worth insurance
Appropriate Property & Casualty license required
An out of the box thinker. Able to help Resolve complex issues, keeping all relevant parties informed.
Wildfire and earthquake experience, and familiarity with IBHS and NFPA Wildfire programs (WESTERN)
Hurricane, wind and flood experience. Familiarity with IBHS and the Fortified Program. (EASTERN)
Strong leadership, emotional intelligence and interpersonal communication to skillfully navigate COI, client and colleague dynamics, to gain support for recommendations
Collaborative track record leading to design and implementation of contemporary workflows, processes, and data gathering and analysis.
Robust admitted and non-admitted carrier relationships.
Coach colleagues to achieve favorable client outcomes
Attain internal KPIs, including loss ratios and client satisfaction scores

Nice To Haves

Bachelor's degree strongly preferred

Responsibilities

Provide risk mitigation guidance to clients including pre-submission surveys, replacement cost calculations and on-site loss control surveys to enhance portfolio attractiveness to admitted and non-admitted markets.
Be available to colleagues to analyze and comment on carrier appraisal and risk mitigation services, as well as claims recovery strategies, ensuring carrier actions are fully aligned with client interests.
Monitor external environments for trends, regulatory changes and best practices. Identifies emerging opportunities and risks in order provide strategic guidance and implement appropriate action plans and escalates to senior leaders, where appropriate.
Works in unison with carrier personnel, Advisory Resource partners and other third-party vendors to ensure clients, COIs and colleagues are provided a seamless and comprehensive solution to their personal risk needs, including delivery of new and varied services and solutions
Evaluate existing risk management practices and put forth a strategic plan to improve the client experience, elevate risk management offerings and maximize retention
Work hand in hand with colleagues to expand educational offerings (webinars, blogs, white papers, etc.) to high-net-worth individuals, family offices and wealth advisory relationships that spread risk awareness and produce better outcomes. This includes sharing insights gleaned from working with clients, engaging service providers on clients’ behalf and leveraging unsurpassed industry knowledge across the MMA PCS footprint
Be a part of the team recommending Advisory Resource offerings, to expand solutions available to clients
Partners closely with Claims Advocacy to conduct loss analytics and devise solutions to proactively address root causes of negative trends impacting clients.
Participate in Center of Influence (COI) presentations, Request for Proposal (RFP) responses and to work closely with prospects to create a risk profile that is attractive to insurers.
Frequently communicate key client and Family Office matters/concerns, team updates, market developments and trends with MMA PCS field leadership teams (Zone Leaders, Zone Client Advisor Leaders and Regional PCS leaders). Ensures pertinent information is delivered to clients and local PCS service teams to build trust, enhance service and maintain effective working relationships. This includes working closely with Claims advocacy on loss mitigation insights and CAT response.
Work with National Marketing & Communications, Professional Excellence and Learning & Development teams to reinforce and nurture our commitment to education and strategic advice
Contribute at Family Office and VIP client annual review meetings by providing insight into client’s risk profile and risk management efforts, as well as general industry trends.
Participate in projects and committees and provides resources for the overall betterment of MMA.
Collaborate across the enterprise and partners with MMA regions to deliver a One PCS experience, ensure alignment on information exchange, as well as leverage MMA resources to drive growth through revenue retention and new business generation.