Rink Operations Lead
About The Position
LEGENDS GLOBAL, the leader in privately managed public assembly facilities, has an immediate opening for a Rink Operations Lead to support the overall daily operations of the ice rink facility, and ensure a safe, clean, and customer-focused environment. This role assists in supervising staff, coordinating programs and events, maintaining facility equipment and standards while supporting revenue growth initiatives. The Rink Operations Lead plays a key leadership role during assigned shifts and acts on behalf of the Operations Manager when needed. Oversee general ice rink related facility maintenance; and proper delivery of event-related services. Performs the following duties personally or through a subordinate: Essential Duties and Responsibilities Include the following. Other duties may be assigned.
Requirements
- Requires a high school diploma/GED
- Be licensed to operate a motor vehicle
- Ability to prioritize and to handle multiple projects simultaneously
- Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
- Must be highly motivated and able to work independently
- Professional presentation, appearance, and work ethic
- 2–4 years of experience in ice rink, recreation, sports facility, or hospitality management preferred
- Strong leadership and team development skills
- Knowledge of ice rink operations and equipment preferred
- Excellent communication and conflict resolution abilities
- Ability to work flexible hours including nights, weekends, and holidays
- CPR/AED/First Aid certification (or ability to obtain within 60 days)
- To perform this job successfully, an individual should have sufficient computer skills to operate BMS / other automated systems.
- Applicants should have adequate knowledge of normal business applications such as Windows 10, Microsoft Office, Adobe, et cetera.
- Ability to work with limited supervision and as a team member
- Requires ability to work flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours
Nice To Haves
- OSHA safety certification is preferred
Responsibilities
- Assist in supervising daily rink operations, including public skate, hockey, figure skating, and special events
- Monitor ice quality and coordinate resurfacing schedules
- Ensure facility cleanliness, safety, and compliance with all regulations
- Conduct routine facility inspections and report maintenance needs
- Coordinates shutdown and start-ups of utilities when necessary and performs regular chiller checks on the ice skid
- Open and close cashiers ensuring that revenue and cash count reconciles with sales recorded
- Assist during Arena/Stadium conversions from ice shows and other configurations when needed
- Supervise front-line staff including skate guards, rink attendants, concessions, and guest services
- Assist with various administrative duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
