Rigging Services Manager - Audio Visual, Event Technology - Theatrical, Ballroom, Arena
About The Position
Pinnacle Live is a premium, in-house AV partner that elevates live event expectations for people and venues who demand better. They provide bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, balancing big-picture problem-solving with boots-on-the-ground execution. Pinnacle Live empowers its team members to tackle tough challenges to deliver unforgettable hospitality and live event experiences. The Rigging Services Manager oversees daily rigging operations at an assigned venue, ensuring efficient resource planning, execution, and compliance with safety and quality standards. This role is accountable for labor coordination, budget oversight, and alignment with the company’s goals and operational framework.
Requirements
- High School Graduate or Bachelors; Related field experience preferred
- Ability to interpret floor plans and three-dimension drawings
- AutoCAD and/or Vectorworks proficiency
- Understanding of Rigging safety procedures
- Familiarity with local union jurisdictions and rules
- Minimum of five (5) years of Technical Overhead Rigging experience
- Working knowledge of all Microsoft Office Software applications, establishing Sharepoint sites and Teams presentations, as required
- Strong written and verbal skills necessary to complete assigned tasks and excellent project management skills a must
- Works on assignments that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations
- Thorough knowledge of company and departmental policies and procedures
Nice To Haves
- ETCP Rigger Arena/Theater certification preferred
Responsibilities
- Collaborates with Venue Leadership, Sales Teams, and Technical staff to ensure compliance with Rigging standards and promote operational excellence
- Plans and allocates labor based on production schedules, estimating work hours required to meet event needs
- Interprets blueprints, specifications, and job orders; assigns tasks to Technicians and supervises execution to ensure safety and quality
- Provides coaching and guidance to Rigging staff, reinforcing company policies and encouraging performance improvements
- Identifies and implements process improvements and equipment usage strategies to increase crew efficiency
- Troubleshoots operational issues and supports Technicians in resolving on-site challenges
- Motivates team members through feedback and performance coaching to meet project goals
- Manages and maintains accurate records of labor hours, materials, and equipment inventory
- Oversees Rigging material requisitions, inspections, and usage
- Participates in Rigging activities when necessary and leads by example
- Prepares and reviews load calculations to ensure Rigging safety and compliance
- Partners with clients to determine labor needs for event load-ins and load-outs
- Completes and submits necessary documentation related to sales, labor, and equipment
- Verifies the return of all Rigging equipment and ensures damaged or defective items are properly tagged for repair
- Performs additional duties as assigned to support department and company success
Benefits
- Performance based incentive plans on top of base salary
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Insurances; health, vision, dental and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
