Rewards Program Manager

APS•Phoenix, AZ

4d•Hybrid

About The Position

As a Rewards Program Manager at APS, you’ll shape the health and benefits programs that support the well‑being of our employees and their families. Your work ensures that our offerings align with corporate strategy, remain competitive, and provide real value to the people who help power Arizona. This role plays an essential part in our commitment to doing what is right for our employees and our state by designing sustainable, thoughtful programs that prioritize care, equity, and long‑term health. Through collaboration, innovation, and a deep understanding of employee needs, you will help advance APS’s vision of a sustainable energy future supported by a healthy and engaged workforce. What your day would be like: Develop, recommend, and administer health, welfare, and wellness programs that support employee well‑being and company goals. Assess program performance and identify opportunities to improve value, cost effectiveness, and accessibility. Partner with leaders, vendors, and HR teams to implement benefit plan updates and ensure a smooth employee experience. Support long‑term planning by helping define the strategic direction of health programs. Monitor trends, employee needs, and market best practices to keep APS’s offerings competitive and forward‑thinking.

Requirements

Bachelor's degree in Business Administration, Human Resources, Finance or other job-related field from an accredited college or university
PLUS eight (8) years of professional level experience in benefits plan design, administration and negotiation.
In lieu of bachelor's degree, combination of college coursework and/or experience in benefits plan design, administration and negotiation equaling 12 years required.
Ability to effectively consult and negotiate with all levels of management for solutions to complex problems.
Demonstrated strong analytical skills with the ability to perform independent in-depth analysis and research.
Good project management skills.
High attention to detail and accuracy.
Knowledge of federal and state employee benefit laws required.

Nice To Haves

Oracle experience preferred.
CEBS or CBP certification preferred.

Responsibilities

Develops, recommends, implements and administers the health and welfare-related benefit programs, plans and policies.
Responsible for financials, plan compliance, communications, vendor management and contract management.
Assists in establishing long term objectives for the programs.
Administers benefit programs for active, represented and retiree populations in conjunction with HR Services.
Conducts financial analysis for recommendation of budgets, accruals, plan changes, annual contributions and costs.
Partners with financial analyst and business partners to ensure all requirements are met.
Produces written and oral presentations of data, analysis and business information which enables effective decision making by business unit and company executives.
Leads the design, cost/benefit analysis and communication of benefit programs in proposal and rollout stage.
Participates in negotiation of vendor contracts.
Develops and facilitates presentations and related training on benefit topics including annual enrollment, vendor changes and plan introduction and change.
Completes benchmark analysis, survey participation, evaluation and comparison with other companies to align with industry best practices.
Provides change recommendations to management when appropriate.
Defines and develops key performance indicators with integrated program metrics, tracks delivery against program objectives and leads improvement initiatives.
Communicates regularly with the HR Services to provide benefit updates including plan changes, vendor changes and policy changes.
Provides benefit training to the HR Service Team as needed.
Collaborates with and manages relationships with insurance brokers, carriers, and third-party administrators.
Monitor service providers by ensuring compliance and evaluating various types of fees and services.