Revenue Process Improvement Coordinator / Remote

BrightSpring Health Services•Englewood, CO

2d•$55,000 - $70,000•Remote

About The Position

The Revenue Process Improvement Coordinator supports revenue cycle performance by working directly with operational teams to ensure execution of revenue-critical workflows. This role provides day-to-day operational support, monitors compliance with standardized processes, and assists in implementing improvements that reduce denials, rework, and delayed billing. This position works in-step with operations and serves as a tactical extension of Revenue Cycle Management functions. Schedule: Monday - Friday 8:30am - 5pm CST About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .

Requirements

Associate or Bachelor’s degree or equivalent experience
2+ years of experience in healthcare operations, revenue cycle, or clinical support
Strong attention to detail and follow-through
Ability to work cross-functionally with frontline teams
To perform this role will require frequently sitting and typing on a keyboard with fingers, and occasionally standing, walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs

Nice To Haves

Specialty pharmacy, infusion, or home health experience preferred
Exposure to authorizations, clinical documentation, or billing workflows preferred
Process Improvement, audit, or QA experience preferred

Responsibilities

Provides hands-on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue-related processes
Reinforces documentation, authorization, charge capture, and handoff requirements
Serves as a day-to-day resource for revenue process questions
Monitors adherence to revenue-critical workflows
Identifies execution gaps, delays, or recurring errors
Communicates findings and trends to the Manager
Tracks and reports process-level KPIs related to documentation timeliness, authorization completeness, and billing readiness
Maintains issue logs tied to payer, therapy, or operational step
Delivers just-in-time coaching and workflow reinforcement
Supports rollout of new procedures and job aids
Assists with onboarding new operational staff on revenue-critical behaviors
Participates in process mapping and improvement initiatives
Assists with pilot testing and implementation
Gathers frontline feedback to refine workflows
Identifies operational issues that pose revenue risk
Assists in closing feedback loops after issues are resolved
Owns root-cause analysis of operationally driven denials and revenue leakage
Partners with operational leaders to redesign processes that prevent repeat issues
Ensures denial fixes are embedded upstream and sustained