Revenue Operations Specialist

Cloudforce•National Harbor, MD

2d•$80,000 - $100,000•Hybrid

About The Position

Cloudforce is seeking a results-driven and detail-oriented Revenue Operations Specialist to join our team. This is a hands-on, mid-level role responsible for directly managing and optimizing our revenue processes and systems, with a focus on supporting our sales, marketing, and customer success teams. The ideal candidate will have practical business and technical experience with HubSpot and Gong, and a passion for driving operational excellence in a fast-paced, mission-driven environment. This description highlights the core duties of the position; however, responsibilities may evolve as needs change and opportunities arise.

Requirements

3â5 years of hands-on experience in revenue operations, sales operations, or a related role within a SaaS or enterprise software environment.
Proven, hands-on experience administering and optimizing HubSpot and Gong (certifications are a plus).
Strong analytical skills with experience building reports and dashboards.
Excellent communication and collaboration skills.
Ability to manage multiple projects and priorities in a dynamic environment.

Responsibilities

Hands-On Systems Administration: Directly manage and optimize HubSpot CRM and Gong platforms, including configuration, workflow automation, integrations, and troubleshooting to ensure data integrity, user adoption, and alignment with business goals.
Revenue Process Optimization: Analyze and streamline lead-to-cash processes to maximize efficiency and revenue growth across sales, marketing, and customer success.
Reporting & Analytics: Build and maintain dashboards, reports, and KPIs to provide actionable insights for leadership and revenue teams.
Cross-Functional Collaboration: Work closely with sales, marketing, finance, and customer success to ensure alignment of processes, data, and technology.
Enablement & Training: Train and support end-users on HubSpot and Gong best practices, workflows, and new features.
Data Management: Oversee data hygiene, segmentation, and enrichment to support targeted campaigns and accurate forecasting.
Project Management: Lead and support projects focused on process improvement, tool integration, and scaling revenue operations.
Compliance & Security: Ensure adherence to data privacy and security standards, especially in regulated industries such as education and healthcare/life sciences.

Benefits

Outstanding opportunities to learn, grow, and expand your network.
Excellent compensation, benefits, and generous incentives.
Complimentary snacks to keep you focused.
Super cutting-edge technology.
State-of-the-art workspace.
Community involvement.
Great team synergy.
Friday lunch and shenanigans... on us!
Incentive program for investing in your growth.
401K savings plan and education reimbursement.
24/7 access to a modern gym with Tonal and Peloton.
Free monthly garage parking with direct private access to the office.
Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
Paid parental leave, including adoption and foster care placement.
PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentives opportunities to earn more PTO!).
9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.