Revenue Operations Associate
About The Position
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. As part of our growing sales function, you will play a role in building comprehensive go-to-market workflows that power sales, customer success, and field marketing. You'll report into the Go-to-Market Engineer Lead. As a key contributor you will shape automations, keep systems clean, and turn playbooks into reality. This is a hands on builder role focused on execution and learning.
Requirements
- Comfortable with GTM tooling (CRM, enrichment, sequencing, basic automation)
- Basic technical fluency (APIs, no-code tools, simple scripts, data hygiene)
- Strong executor and ops instincts. You see friction and eradicate it at the highest fidelity
- Clear communicator across different teams and personalities
- Commercially aware. You understand why the workflow exists, not just how
- High agency / comfortability in ambiguity and fast change
Responsibilities
- Lives inside CRM, outbound tools, enrichment, and data workflows
- Works closely with specialty pods to enable workflows among pre, mid, and post-sales activity including with sales, cs, and marketing counterparts:
- Implements workflows designed by the Lead GTM Engineer
- Gather feedback and flag friction early among cross functional teams for net new workflows
- QA and monitor automations so things do not break quietly, fixing when they do
- Keeps data clean and systems usable
Benefits
- Healthcare, Dental, Vision benefit options
- 401k with 3% match
- Personal development budget of $500 per annum
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
- The opportunity to fast track your startup career!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
