Revenue Operations and Strategy Associate

Harness•New York City, NY

About The Position

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$570M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary We’re seeking a Revenue Strategy & Operations Associate to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, we act as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution. In this position, you will play an integral role in driving global GTM plans & programs and be a strategic, day-to-day partner to senior business leaders. As part of a wide-ranging role, you will manage GTM-wide forecasts & KPIs, optimize business performance & efficiency, stand up new processes & programs and make recommendations on long-term strategy. Reporting to the Revenue Operations & Strategy Manager, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide.

Requirements

2+ years of experience in investment banking, management consulting, GTM strategy or a related field. Experience in a high-growth SaaS company is desirable, but not required
Advanced analytical skills: strong Excel & modeling proficiency is a must; experience with Salesforce, BI tools (Tableau, Power BI, Metabase) or advanced analytics is a plus
“All hands on deck” mindset: desire to be in a fast-paced environment with constant change
Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details to get them done
Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership
A valid authorization to work in the U.S. is required

Responsibilities

Play a key role in the development and execution of GTM objectives & strategies, including capacity planning, sales segmentation and pricing
Design & implement forecasts & KPIs across different business segments and make data-driven recommendations to senior leadership
Identify & lead new Sales programs on topics such as international expansion, pipeline growth, incentive structures and internal operational processes
Assist with key business reporting for our GTM leadership, executive management and Board of Directors
Work cross-functionally with GTM leadership to ensure business alignment on top priorities and drive change where needed