Strategy and Operations Associate

Via•New York, NY

1d•$65,000 - $85,000•Onsite

About The Position

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy and Operations Associate, you will be responsible for supporting Via’s services while collaborating with our partners globally, our technical, operational, and commercial teams. You’ll work cross-functionally with our customers, product, and sales teams to understand goals, translate complex information into actionable insights, and develop recommendations that help optimize Via’s services.

Requirements

Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Independent worker that knows when to escalate
Meticulous and vigilant, with a high level of attention to detail
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Excellent communicator with a knack for always finding the right tone
Data-driven; you’re able to dive into data to understand problems and find creative solutions, then create clear slides to share your analyses to build consensus. SQL, Excel, Tableau experience preferred.
Have a Bachelor's Degree and a record of exceptional academic achievement
Minimum of 0-2 years of work experience
Based in the NYC area and able to work in office

Nice To Haves

Demonstrated record of entrepreneurial achievement and/or leadership a plus

Responsibilities

Help ensure the success of Via’s current and future deployments by leading the upfront design and ongoing optimization of our services
Learn how to design and optimize technology-enabled mobility systems. Examples include providing a first/last mile service for a bus or rail line, optimizing coverage in areas with under-performing fixed-route service, or upgrading paratransit/dial-a-ride
Carry out analysis in support of advisory services engagements with Via’s partners (for example, helping to recommend adjustments to where riders can travel, or the impact of changing fares).
Advise partners on strategies to develop and grow a successful transit system.
Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services
Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible
Leverage your strategy and operations knowledge to support Via’s partnerships team in the sales process and grow Via’s deal pipeline
Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required for Via to succeed