Revenue Operations Analyst

Disco • Austin, TX

1d

About The Position

The Revenue Operations Analyst supports the Revenue Operations team's mission of optimizing the quote-to-cash process, enhancing customer satisfaction, and improving the overall employee experience at DISCO. They contribute directly to operational excellence and the company's growth trajectory. What You'll Do Streamline Quote-to-Cash Process : Develops and implements new processes to enhance the quote-to-cash lifecycle, focusing on tasks that will be automated in the future. Participates in daily deal-flow standups, providing updates and insights on contracts and deal statuses. Performs manual data entry for new contracts and ensures accurate mapping in internal systems. Operational Support and Data Accuracy: Audits product/feature toggles and ensure data accuracy within the CRM system. Verifies and updates information in the CRM to maintain accurate and up-to-date records. Supports operationalizing price increases, bannering, suspensions, and standardized client reporting. Cross-functional Collaboration: Works closely with cross-functional teams like Customer Success, Marketing, Professional Services, Accounting/Billing, Deal Desk, Sales Operations, and Legal to provide seamless back-office support.

Requirements

• 1-2+ years of experience in operations, finance, or a related area, with exposure to the quote-to-cash process
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Proficiency in CRM systems and a willingness to learn new technologies
• A problem-solver who can identify process inefficiencies and suggest improvements
• Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.

Nice To Haves

• Experience at a SaaS or technology-focused company
• Interested in process automation and operational excellence

Responsibilities

• Develops and implements new processes to enhance the quote-to-cash lifecycle, focusing on tasks that will be automated in the future.
• Participates in daily deal-flow standups, providing updates and insights on contracts and deal statuses.
• Performs manual data entry for new contracts and ensures accurate mapping in internal systems.
• Audits product/feature toggles and ensure data accuracy within the CRM system.
• Verifies and updates information in the CRM to maintain accurate and up-to-date records.
• Supports operationalizing price increases, bannering, suspensions, and standardized client reporting.
• Works closely with cross-functional teams like Customer Success, Marketing, Professional Services, Accounting/Billing, Deal Desk, Sales Operations, and Legal to provide seamless back-office support.

Benefits

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed