Revenue Management Program Manager

Choice Hotels

10d • $85,000 - $102,000

About The Position

The ChoiceROCS Program Manager is responsible for overseeing the delivery and enablement of the Choice Revenue Optimization Consulting Services (ROCS) program. This role ensures hotels receive strategic revenue management support through structured service levels, driving performance improvement and competitive advantage across the portfolio. The position requires strong analytical, organizational, and communication skills to manage program operations and foster collaboration across internal teams and franchisees.

Requirements

• 5-7 years of Revenue Management experience.
• Comprehensive understanding of Revenue Management principles, tools, and industry-standard metrics.
• Excellent written and verbal communication skills.
• Ability to partner and collaborate with all levels of leadership.
• Proficiency in Microsoft Office and SharePoint, especially Word, PowerPoint, and Excel.

Nice To Haves

• Knowledge of Choice Internet sites, Property Management Systems, Choice distribution platforms and strategies, and GDS systems is a plus.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong organizational skills with the ability to manage multiple projects and prioritize tasks effectively.
• BS/BA degree in Hospitality, Business, or related field or equivalent combination of education and work experience .
• Revenue Management certification (CHRM or CRME) preferred.

Responsibilities

• Optimize and maintain internal integrity in areas such as billing, compliance, and vendor relationships.
• Deploy initiatives that increase adoption and retention while streamlining current processes.
• Serve as a communication leader, ensuring clarity and alignment with franchisees and internal stakeholders through cross-functional collaboration.
• Manage internal processes and workflows to ensure efficiency and compliance with program standards.
• Track, analyze, and forecast hotel engagement metrics to inform strategic decisions and optimize program participation.
• Communicate program updates, advocacy efforts, and informational opportunities to senior leadership and relevant stakeholders.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees