Revenue Cycle Team Lead - Louisville, KY
About The Position
Explore opportunities with Shared Services, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together As a Revenue Cycle Team Leader, you'll be the driving force behind training and quality assurance, ensuring your team excels in obtaining authorizations and handling billing. You'll tackle customer inquiries with finesse, streamline processes, and keep leadership informed with your insights. Plus, you'll create impactful content, troubleshoot challenges, and inspire your team to exceed expectations.
Requirements
- 1+ years of experience in medical billing, collections, or business office experience in a home health, hospice, or personal care services setting
- Medical terminology knowledge
- Basic PC skills, including MS Word and Excel
Nice To Haves
- 6+ months of revenue cycle experience
- Personal Care Services billing/collection experience
Responsibilities
- Train team members and perform quality reviews on processes for authorizations, eligibility verification, and billing/collections to ensure efficiency and timeliness
- Resolve customer requests and concerns expediently and respectfully
- Assist with administrative duties related to quality assurance, education, and process improvement
- Track and resolve urgent requests, ensuring proper procedures
- Monitor, research, compile, and report findings to leadership utilizing Microsoft Office Suite and SharePoint
- Troubleshoot processes and review with Supervisor/Manager
- Provide feedback on team member performance for training opportunities
- Serve as a backup for authorization, eligibility, and collections
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
