Revenue Cycle Super User

Tarzana Treatment Centers, Inc•Lancaster, CA

About The Position

The Revenue Cycle Super User is the designated data oversight specialist within their assigned department. This role ensures accurate, complete and timely data entry in Avatar and County systems, directly supporting the revenue cycle process. The Super User serves as a key liaison between program staff, Quality Assurance (QA), and Billing teams – providing technical support, monitoring data quality and helping to reduce claim denials. By taking ownership of data integrity at the department level, the Super User plays a critical role in improving cash flow, streamlining workflows, and enhancing revenue cycle performance across the organization.

Requirements

High School Diploma or GED
One year of experience in a healthcare organization, billing or finance role
Proficient in Microsoft Excel (pivot tables, filters, formulas)
Strong analytical skills and ability to interpret data reports
Strong written and verbal communication skills
Ability to work collaboratively with multidisciplinary teams

Nice To Haves

Prior experience in SUD billing, healthcare data entry, QA, or program management strongly preferred.
Familiarity with electronic health record (EHR) systems (i.e. Avatar, PCNX, SmartCare) is a plus, training provided if needed.

Responsibilities

Oversee complete, timely, and accurate data entry of admissions, eligibility, and authorization data across all required forms and systems (i.e. Avatar, PCNX, SmartCare).
Conduct regular audits of data entry – identify, correct and/or escalate errors as needed.
Review and reconcile denials and rejections at both County and State levels in coordination with the Billing Team.
Serve as main point of contact between the department, QA, and Billing for data entry and reconciliation issues.
Identify and escalate system or recurring issues for analysis and resolution.
Run and interpret system reports to identify trends, error patterns and opportunities for improvement.
Maintain detailed logs of data errors, corrective actions taken and outstanding issues.
Provide hands-on training to departmental staff to promote accurate and consistent data entry practices.
Participate in billing trainings and apply insights to refine internal processes.
Serve as the first-line accountability for RCM data accuracy within department.
Work closely with Billing, QA and Supervisors on process improvements, performance initiatives and issue resolution.
Perform other related tasks as assigned by Supervisor, Director or CEO.