The Revenue Cycle Representative I position is responsible for the follow-up with all third-party payers, patients, and other departments related to outstanding account balances, payment discrepancies, and executing resolution. Essential Functions · Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. · Contact payers regarding unpaid or denied accounts. · Contact third-party payers, hospital departments, and patients to obtain information required for account resolution, i.e., unpaid, denied accounts, payment variances, etc. · Resolve claim edits with internal departments. · Update and reconcile adjustments as necessary. · Analyze and research payment discrepancies. Determine and execute appropriate action for resolution. · Contacts payers regarding unpaid accounts within designated timeframes. · Maintains understanding of various third-party insurance carriers and regulatory requirements as related to receiving full and proper payments. · Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. · Maintains productivity and quality requirements as defined by departmental policy. · Demonstrated ability to work independently with minimal supervision. • Reviews correspondence and takes appropriate action to expedite resolution of outstanding receivables with established quality/time standards.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED